Episode 123

Episode #118 - The Value Of A Great Business Relationship: An Interview With Brittany & Corey Hart

During the month of June, we are celebrating all of the individuals/businesses that have helped our podcast host become the best version of himself through the variety of mentorship, business partnerships, and overall support that they have provided! Kicking off our very special set of Wednesday episodes is the reinforcement of having not only great business relationships with others that help to support you, but to also be there where normally, mid-size or large-size corporations cannot be. Brittany and Corey Hart, owners of Enzo Digital LLC, share their start of their comprehensive set of marketing/social media/website services, and why it is important to them to work with individuals & small businesses that need to maximize their marketing to their fullest potential. Finding your voice does not necessarily mean finding clients or customers, but learning the essence of listening, respect, and creating consistency delivery of materials & services that represent who you are.

Guest Bio

Enzo Digital, a family-owned business, is owned by Corey and Brittany Hart, a dedicated husband-wife team rooted in Gettysburg, Pennsylvania. Leveraging a combined 10+ years of marketing experience, their joy stems from aiding fellow business owners in achieving their goals while mutually advancing towards their own. Their services cater to small businesses, offering specialized expertise in social media management, marketing material design, and comprehensive website design and development. Their focus revolves around crafting unique content, creating custom graphics, and fostering active community engagement.

Facebook Page: https://www.facebook.com/enzodigitalllc

@enzo.digital on Instagram

Website: https://www.enzodigitalllc.com/

Visit Our Website: https://speaking-from-the-heart.captivate.fm/

Visit Our Business Website: https://www.yourspeakingvoice.biz

Support The Mission Of The Business! Donate Here: https://speaking-from-the-heart.captivate.fm/support

Intro/Outro By: Michael Dugan, Podcast Host: Voice4Chefs

Transcript
Intro:

Welcome to the podcast where relationships, confidence, and

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determination all converge into

an amazing, heartfelt experience.

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This is Speaking From The Heart.

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Joshua: Welcome back to episode

number 118 of Speaking From the Heart.

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This month we're going to be celebrating

a series of Wednesday episodes in

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which I am bringing on some of the most

favorite people that have helped me,

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either with my podcast, Speaking From

the Heart, or have helped me with my

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business, Your Speaking Voice, LLC, to

get to where I am, because if it wasn't

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for these individuals, I wouldn't be

half the person that I am today, let

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alone be as effective as I continue

to grow, not only my relationships, my

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confidence, my determination, but to

celebrate the fact that these people

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have been instrumental in getting me to

where I need to be, and we are also doing

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a very first in this episode in which

I have two guests on this show today.

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They are a husband and wife team,

Corey and Brittany Hart, in which

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they own Enzo Digital, LLC, which

they are my social media managers

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to help me with creating awesome

content for Your Speaking Voice, LLC.

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Enzo Digital, a family owned business,

is owned by Corey and Brittany Hart,

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a dedicated husband and wife team

rooted in Gettysburg, Pennsylvania.

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Leveraging a combined 10 plus years

of marketing experience, their joy

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stems from aiding fellow business

owners in achieving their goals, while

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mutually advancing towards their own.

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Their services cater to small businesses,

offering specialized expertise in

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social media management, marketing

material design, and comprehensive

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website design and development.

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Their focus revolves around crafting

unique content, creating custom graphics,

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and fostering active community engagement,

and even with all the social media they

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do, they also have worked on my website,

yourspeakingvoice.biz, which if you want

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to see a sample of their awesome work,

go check that out, but even in today's

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conversation, it really exemplifies the

fact that it isn't just about what we

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create as relationships with other people,

but it could even be what we have as a

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family, the family in which we adopt to

help create not only the teamwork that we

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need to have in order to create businesses

beyond our wildest imagination, but to

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help us find our niche, to find our voice

in this ever changing world, we need

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to have people that allow us to shout

it to the mountaintops, whether we have

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it in social media or website design.

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Regardless of the marketing tools that you

might use, this conversation demonstrates

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the ability for us to know our purpose,

and to develop that purpose, into wildest

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dreams and imagination all because of

the people that we get to associate with.

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But with that, let's go to the episode.

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All right, we're here with

Brittany and Corey Hart.

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Brittany and Corey, thanks for

sharing your heart with us today.

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Corey: Thank you for having us.

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Brittany: Yes, happy to be here.

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Joshua: Yeah, thank you so much

for being part of this, and

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I want to say thank you too.

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Not only are you part of a special set of

episodes kicking us off, but I never had

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two people on the show at once, so this is

really a fantastic opportunity to talk to

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both of you about your business and what

this is all about, and I want to start off

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by saying thank you for being part of my

small business opportunity that I've been

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able to have, knowing that you're both

small business owners, because as we've

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even have talked about, if it wasn't for

you guys, I wouldn't even have a website.

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I wouldn't have a social media presence.

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I wouldn't have anything, and you

guys really bailed me out of it,

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so I want to say especially thank

you for being part of my experience

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with this and helping me out.

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Brittany and Corey, I really

want to start off with this.

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Why did you decide to enter marketing

into your repertoire of skills

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that you wanted to be like, "Yeah.

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I want to be entrepreneurs.

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I want to be able to sell myself

and help others sell themselves."

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What got you interested in doing

what you're doing in your business?

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Brittany: Yeah, so just

a little background.

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I have a bachelor's of

science degree in marketing.

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There's that fun fact.

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I was undeclared going to college.

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I didn't know what I wanted to study,

so I thought marketing, so I did that,

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and I actually was in an internship

my senior year of college and it

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introduced me to the world of marketing

hands on, which I really enjoyed

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specifically social media management,

and that's kind of where it all began.

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Joshua: Corey, what about you?

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Corey: Kind of similar thing.

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My bachelor's of science is in business

with a specialization in financial

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services, so I came a little bit

more from the finance background, but

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marketing plays into that as well and

the business side of things is definitely

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something that I grew up around.

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Entrepreneurship is something that

was in my family for a long time,

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so that's definitely something

that brought us to it as well.

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I went to school for business and finance,

but marketing was a big component of

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that, aside from the financial services

portion of it; a big part of it is

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marketing, so that was a big thing for us.

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Joshua: Was there someone, or some

people, and this is to either one of

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you, that really helped you to feel

like you could do something like this

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and be successful, because I know for

me, and I've shared this even with

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you personally, there's been a number

of people that have pushed me into

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this direction of seeing my ability

to not only help others, but to train

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them, to educate them, to mentor them.

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I'm wondering if there was somebody

in either one of your lives that had

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done the same, and if so, feel free

to name them if you want to give

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them a shout out, and also if you

could describe how they helped you.

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That is a big benefit for our audience.

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Brittany: Yeah, I think a big

inspiration in both of our

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lives is actually Corey's dad.

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He owns Hart Financial Services.

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He just really shows us what hard work

is, and what it takes to be a business

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owner and what you can do with it.

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You have anything to add?

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Corey: Yeah, that's what I was

mentioning when I said I grew up around

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entrepreneurship and business ownership

was seeing him run that company.

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Started on his own and build that from

nothing to something that was, and still

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is, very successful, which kind of took

me in that direction of finance when I

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first started into business in college.

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I just knew that what I wanted to do in

life was an entrepreneurial type thing

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with it, whether that was in marketing,

whether that was in finance, but just

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seeing the way that he was able to

operate, and the growth he experienced

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and just the freedom he had to make his

own destiny and do things the way that

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he wanted to do was really something

that drove me, and then, when Brittany

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and I were together and started talking

about Enzo and some different things

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there, I kind of brought that more to

her to understand the benefits, and

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the challenges of entrepreneurship, but

how you get out what you put into that,

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specifically through all that work, and

in a lot of cases, it is more work than

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say a nine to five or something like

that, but you do reap those rewards over

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time, and that's something that you can't

really find somewhere else, as opposed

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to building something from the ground up.

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and choosing entrepreneurship.

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Joshua: You have that flexibility to be

able to do that, and I love that, Corey,

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because I think for many people that start

out with this, they don't realize that

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the true freedom that you can have with

being able to build your own schedule,

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build your own business, those are all

added benefits, which is really striking

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me in terms of a question, because I've

had a number of guests on the show that

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have talked about not only their personal

lives of how they got to be where they are

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in their business, but also what really

led them into creating that venture for

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themselves, but now that I have two of

you, as opposed to usually talking to

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just one of the two, I'm really curious.

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What led you both to wanting

to be in business together?

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Don't you have enough time that you

spend together already, so like,

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why do a business together too?

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I'm really curious about that, and I'm

sure some of my listeners are as well.

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Brittany: Of course, so fun fact.

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Corey and I are high school sweethearts.

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We've been together for over 11 years.

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Our five year wedding

anniversary is coming up in July.

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We both work from home.

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We don't get sick of each other.

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I think; which is shocking.

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People do ask us that, but I

think we work better as a team

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than separate it for sure.

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Communication comes into play, but to

start business together is something

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that we wanted to do and we chose to do.

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Do you have anything to add?

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Corey: Yeah, I mean, we have an

interesting dynamic because, in a lot of

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ways, we're very similar, but in other

ways, we're very different from each

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other too, so it's probably why we don't

butt heads as much as some people might.

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I think if she was a lot like me, we would

butt heads a lot, so we kind of have that

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give and take where I would say I'm a

little bit more introverted than she is.

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She's a little bit more extroverted than

I am, but together, we can kind of put

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those things together in different parts

of the business to make everything work,

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and then like she said, we spend all our

time together, honestly, so we really

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don't get sick of working together or

having to have that separation that you

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see a lot of people may struggle with,

because they go to work, and they come

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home, and they only see each other for a

finite amount of time, and that's great

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for some people, but we've always seemed

to work well together if we work together.

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Brittany: We balance each other out.

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Joshua: Speaking of balance, because that

is such a perfect segue, how do you keep

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the balance then between work and life?

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Do you guys have a certain

set schedule that you do?

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Is there something that you say, "Oh,

well, I'm only going to do this today,

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and then we'll take the rest of the day.

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We'll work on family things.", I figured

that since you have the freedom, and then

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you're able to also enjoy living with each

other, that there has to be a commodity

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or some sort of ability to work together

so that you kind of know where that

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limit is, so I'm wondering if you could

share a little bit about that and how

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you make that work on a day to day basis.

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Brittany: You know, that's interesting

you asked that, because I feel like,

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as business owners, Corey also has

another company, HH Custom Baits.

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He makes fishing lures, so

we're busy all the time.

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I think as business owners that

are in the beginning years, within

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the first five year stage, I think

you need to work, work, work,

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work, and get where you need to be.

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We're not quite where we want to be.

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We're getting there, but I think what's

important is you need to put in the work

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to get there, so as far as balance and

work life balance, we usually have like

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a dozen late at night, Friday evenings.

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We go spend time with family, and

then also we try to do a lot of our

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work after hours, so we also have

an almost two year old daughter.

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We want to spend time with her.

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Thankfully, during the week, Corey's

mom watches her while we work.

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We bring her home in the evenings, but

we spend the days, while she's at his

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mom's house, chugging away on work.

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When she comes home, we focus on her

in that family time, and then she goes

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to bed and I may be content planning.

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He may be making a website,

or tying fishing lures.

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It's just all about putting in the

work and the time to get there.

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Corey: Yeah, what she's basically

saying is we don't really

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have a whole lot of balance.

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Joshua: Well, especially you Corey,

because like I've literally been sitting

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here thinking, "Oh, between designing

websites and making bait lures.", like

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how cool is that to be able to do.

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Brittany: I know.

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He doesn't give himself

enough credit for sure.

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Corey: No, we don't really

have much balance to be honest,

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and that's okay for now.

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I mean, we take that Friday night

usually is our night that we put

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everything down for the most part.

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We don't really have hours.

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We work pretty much whatever needs

to get done and just gets done,

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which can be good for some, and not

so good for others, if they have

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to have a more structured schedule.

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But the way that we do things, we've

never really had to have a structured

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schedule to get stuff done just

with the freedom of everything.

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I always make the joke about how we work

so much more than we probably would if

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we just had regular jobs, but if you

enjoy what you're doing, then that's fine

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because you're working towards something

and you appreciate the work that goes into

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it, and it doesn't feel like something

that you're just spending your time on.

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We do try to take at least one day and

we spend that time with family and then

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when it's warm out, I usually go and

fish one day a week; hopefully if I can.

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Joshua: Next time I'm going to

request, and I'll build this in.

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I'll pay you, bring me with

you so I can go fishing now.

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I'm just kidding.

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I get to use some of your lures.

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Come on, Corey.

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I'm going to be able to fish

a lot better because of you.

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Corey: That's kind of the one day to

be unplugged from everything for a

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while, cause I really do enjoy being

outside and away from all the technology

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and everything for a little bit.

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That kind of is a reset for the next week

and start back into everything again,

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so that's the most balance I would say.

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Joshua: Yeah, and it's really important

to be able to do that, and I'm glad that

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you at least find some sort of balance

between both of those things, which

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let's talk about your business now.

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I love the name of it.

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I will let you tell the story

about why it's named the way it is.

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Just a reminder for my listeners,

the business that Brittany and Corey

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have is it's called Enzo Digital LLC,

and I'm wondering why the name Enzo?

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Please share that with us.

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Brittany: Yes, so my

maiden name is Zambito.

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It's Italian.

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My family is Italian, and so we wanted

to incorporate the italian culture, and

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Enzo in Italian means winner, king on

top, so we want it to incorporate that

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into our business name because we want

people, one, their presence to be known.

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We want them to be on top.

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We want them to succeed, which is

why we started doing what we do.

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Corey: Yeah.

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I mean, when we first talked about it, we

were talking about working specifically

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with small businesses, because in a

lot of cases with bigger marketing

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companies, they kind of get left behind,

I think, cause a lot of bigger companies

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will target those large companies

that bring big marketing budgets and

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things like that, and we liked working

with smaller businesses and we wanted

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to make winners, so that was kind of

where Enzo came from because we wanted

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to help people grow their businesses

everything with their marketing and

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enabled them to feel like they were

winning and what they were doing.

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Brittany: Yeah.

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I think what's important too is I

love that we help small business

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owners, like yourself, achieve their

goals and reach their goals, and

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you're also helping us achieve ours

by giving us the chance to do so.

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Joshua: I'm always a big fan.

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I've always, as you know,

Brittany, tagging left and right.

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"Hey!

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Go to Enzo!

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Go to Enzo!

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Go to Enzo!", so it is once you build that

base, that ability to have that word of

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mouth, it makes such a big difference,

and I feel related to what you're

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saying because it's taken me a while.

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I mean, in the grand scheme of things,

and I've even said this on the show,

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that I'm a nobody sometimes when it

comes to the bigger scheme of other

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people, but what you're doing is helping

to find that voice for other people

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through the marketing, so I love not

only the aspect of, "Oh, there's a

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great tie for what I'm doing.", but

it's a great tie with what you're doing

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because it works synonymously together.

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For those that don't know, you

guys do social media management.

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You do marketing materials.

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You've also do website design creation.

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I can say, for a fact, because of just

recently you helping to redesign some

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of my business cards that I've been able

to capture all three of those things, so

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what would you say is the most favorite

thing you like doing as part of this whole

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suite of services and why is that, and

if both of you have something separate,

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please, you could share separately

what you have, but I'm kind of curious.

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Brittany: I think we work kind

of hand in hand in this as well.

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I'm more of the creative.

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I can create graphics as well as

business cards, as you know, whereas

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Corey, he's great at copywriting.

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I may copyright something, a caption,

something on a website, but he's the one

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that looks over it and make sure that

it sounds right for your content, so.

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I'm more creative.

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I like creating graphics, whereas Corey

is better with the copywriting end of it.

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Corey: On the social media side, yeah.

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I enjoy building things.

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That's one of the things I like

to do, which is why from the

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website, I do most of the website

building and designing of that.

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That's my more creative part that I do.

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She does really well with the social

media, and doing all the creative

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content for the graphics and all that

type of stuff, and then in the websites

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building and designing those is more, I

would say, my specialty in what we do.

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That's something that I enjoy is taking

an idea that somebody has, whether

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they have a vision for it or not, and

building that out into something where

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they can have a professional space,

bring people to, encourage new business

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and have something that can leave our

mark on it for a long term for them

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to have that professional website.

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Brittany: Yeah, and I think also something

I enjoy doing is the collaboration.

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Like he mentioned, I'm more of the

social media aspect of things, and I

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like collaborating with our clients

and really working with them to make

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their vision come to life, versus them

just being another client that we get.

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I like creating relationships with them to

be able to really make graphics that they

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like; make their branding come to life.

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It's just something that I enjoy.

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Joshua: What do both of you look for when

you have a small business client that

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comes to you and wants to engage in your

services in terms of not only creating

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that vision, or creating that brand image?

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Is there something that you look for that

you try to get them to kind of not only

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elaborate on, but maybe even explain for

you to be able to create that vision?

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Maybe there's more than one thing, but

maybe you can list a couple of those

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things, because I'm sure that there's some

small business people listening to this

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that are trying to figure out what that

looks like, and I'm kind of curious what

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your insights are as it relates to that.

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Corey: Yeah, I would say their purpose

for why they've chosen that business;

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the reasoning behind why, because

everybody that starts a business, I

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would say people that really love what

they do, start it for that reason.

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They really feel like it's something

that would bring meaning to their life.

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If you take all the time and the effort to

start something, you would think, in most

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cases, that it's going to be fulfilling

to you, and from some perspective.

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Of course everyone is trying to make a

living, but in a lot of cases from our

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experience, personally, and with clients,

there's a purpose and a fulfillment

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that people get from the business that

they start, so we try to get a feel for

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that, whether it's through the social

media that we're going to be helping

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them with, or a website we're building.

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Any amount of that, that we can

bring to the forefront to show their

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clients or their customers, can

help them, so that they can really

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portray that to their customers.

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If you're thinking about working with

somebody, or buying something from

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someone, I would say nine times out

of 10, you would look for someone

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that really appreciates work that they

do and they care about it, because

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that's someone that's going to create

something that's really good and is

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meaningful, so we certainly look for that.

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Brittany: And I think it's

important to take into

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consideration that everyone's human.

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People want to see that personal aspect

to either your website, or your social

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media management, in terms of content

that's on there, that about page.

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I think people sometimes are so key on

being so business professional that that

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doesn't need to be the case all the time.

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:

People like relating to you personally,

because like I said, everyone's human.

330

:

Corey: Yeah, and then we also look at

things like unique aspects of a person's

331

:

business, and what's going to set them

apart from other competitors, or other

332

:

businesses that may be similar to theirs.

333

:

That's always something that if we

can nail that down and figure out

334

:

what that is, we can then apply

that to social media content.

335

:

We can apply that to your

website, and really help you

336

:

from a marketing perspective.

337

:

The more we can understand about a

person's business, why they've started

338

:

it, what's their competitive advantage

that they may have, or those types

339

:

of things are really important to

help us to help that client really

340

:

portray them in the best light, and

improve their image, and their sales,

341

:

and everything that goes into that.

342

:

Those are some things

that we look at for sure.

343

:

Joshua: Yeah.

344

:

I love that, because finding that niche,

and Brittany you said it too, about that

345

:

personality; having that story to be told.

346

:

It's funny because when I came to you,

I feel like I didn't really flush that

347

:

out as much, and now that I've been

working with you and seeing a lot of

348

:

the things that you send to me weekly

for approval, and for those that are

349

:

interested by the way of checking out

some of the work that they've done,

350

:

all you simply need to do is even go to

my Facebook page for the Your Speaking

351

:

Voice LLC, or if you're on LinkedIn.

352

:

Brittany and Corey, like you

guys have both done so much

353

:

with that to help me out.

354

:

Brittany, I know you've done a lot more

of it, obviously with the social media

355

:

side, but you definitely have, but you

can even take a look at some of the work,

356

:

or even on their own Facebook page of

some of the other clients that they've

357

:

worked with, but I find that I've been

embracing a lot more of my personality

358

:

as a result of that, because that's

what people are looking for is that

359

:

connection, so speaking of connection,

why would people want to come to you

360

:

as say to another big, large marketing

firm, because I've had other people on

361

:

the show that deal with larger firms

and they do marketing of that sense.

362

:

They do fractional marketing, that

concept, and I know you even said

363

:

earlier that, yeah, we are really more

tailored towards small businesses,

364

:

but there's competition amongst small

businesses trying to get marketing

365

:

dollars, because marketing yourself is

so important, so what makes you, in your

366

:

mind, stand out from the competition?

367

:

Brittany: I think what's important

is we create relationships

368

:

with each one of our clients.

369

:

You're just not another ticket or

another person that's paying us.

370

:

You're actually someone that we care about

and we can create a relationship with.

371

:

Corey: Yeah.

372

:

Our accessibility is definitely

something that would be a lot better

373

:

than working with a large company.

374

:

We give out our personal

phone numbers to help people.

375

:

If you needed something specific at

some point in time, and you texted

376

:

one of us, and it was nine o'clock at

night, we'd help do whatever we can

377

:

for that, and that's important to us.

378

:

It's not like a nine to five clock

out, we'll talk to you when we

379

:

talk to you kind of deal, so that's

definitely something that you

380

:

wouldn't see with a larger company.

381

:

It's just not something that you would

be working with a major company, and then

382

:

we're competitively priced, as compared to

a lot of these larger companies, honestly.

383

:

Most small businesses shy away from

those companies once I get the sticker

384

:

shock of what it takes to do social media

management, build a website, those types

385

:

of things, and we work with those smaller

companies, and I think one of the things

386

:

that we can say pretty confidently is

that we're pretty competitively priced

387

:

and I think what we charge is fair for

the value that we provide, as opposed

388

:

to such a large, sticker shock price

you might see with a major company.

389

:

Brittany: Yeah.

390

:

It's just not one size fits all

when it comes to these things.

391

:

We've worked directly with you to

make a package that fits your needs,

392

:

or a website that fits your needs,

what you exactly need, so I think

393

:

it's definitely all goes back to just

creating that relationship and being

394

:

able to collaborate with each one of our

clients to get exactly what they want.

395

:

Corey: Then of course we have a lot

of great experience to go off of

396

:

as well in a number of different

industries, so we can provide a lot

397

:

of value to a variety of different

companies from a marketing perspective.

398

:

Anything from trailer parts,

services to insurance, to your

399

:

speaking voice, all different

types of things that we have going.

400

:

We're not in the one specific industry.

401

:

We work with so many different

small businesses, and since we are

402

:

small business owners ourself, we

understand a lot of the challenges

403

:

that you guys go through, that we go

through, and we can relate to that.

404

:

I think we're able to establish those

relationships a lot better than maybe if

405

:

you're working with an account manager

at a large company that's never ran a

406

:

business, or that's just a job for them.

407

:

This is something that we do and

that we live, so we have a much

408

:

better understanding of things

that people go through as business

409

:

owners, and then challenges that

they might face as well, and how to

410

:

work with them and face those things.

411

:

Joshua: And not just an understanding,

but you have so much at stake with

412

:

that relationship to that you want to

do it right, and I think that makes

413

:

it so distinguishable between what

you just said, Corey, about the people

414

:

that you go to a big company, you get

lost in the weeds as opposed to the

415

:

individualized attention that you get

from a small business that understands

416

:

and it will cater to those needs,

because they are able to be flexible.

417

:

They are not regimented like some

corporations, and even government for

418

:

that matter, which both of you know,

I've worked for government; still do,

419

:

as I build out my business after 14

years, and I can tell you for a fact,

420

:

there's a lot of red tape with that,

but you said something that also was

421

:

a question of mine because we've both

have shared this, and Brittany, you

422

:

know that I've shared a lot about, "Man.

423

:

I know I need to do a better job of

my social media game and being able to

424

:

get myself out there.", but do you find

that, in your business, that there's some

425

:

struggles that you have, and maybe you can

talk about one struggle that you have that

426

:

could be helpful for kind of associating,

speaking of being able to associate

427

:

with not only people and businesses

for that matter, but also my listeners.

428

:

What's that one thing that maybe has

been a sticking point and what have

429

:

you been doing to navigate through

that, if you don't mind sharing?

430

:

Brittany: Yeah, I think

definitely one of my struggles.

431

:

You know, this is a joke I feel like

in the social media manager community,

432

:

but you're so worried about posting

on all of your clients pages that

433

:

you neglect your own page, so that's

something I'm working on is trying to

434

:

be more consistent on our own social

media and just stay on top of that.

435

:

Corey: Yeah, I would definitely agree

with that right now; so many things

436

:

going on and we're trying to meet

deadlines to get everybody else's things

437

:

done, and then we're like, "We got to

post on our page about our content for

438

:

ourselves, about making content for other

people.", and those things are something

439

:

that we could improve on for sure, and

trying to provide tips and value there.

440

:

I would agree with that for sure.

441

:

Joshua: I love the honesty though,

because we just agreed on the

442

:

same thing that we all need to

do better on social media for it.

443

:

Although I contract you for it, it

still doesn't mean though, that I

444

:

should be doing a lot more because

you're just helping to move that needle

445

:

around too, so that goes for any of

my business owners listening to this

446

:

is that it isn't just about what you

do to hire somebody to help you out.

447

:

You still need to put some

accountability into it.

448

:

It makes such a big difference.

449

:

Brittany: Yeah.

450

:

Joshua: Brittany and Corey, we're almost

at the end of our time, but I want to

451

:

give you one more question that I have

on my mind, because you guys helped

452

:

me out of a big rut that I have and I

was just going to tell the story real

453

:

quick, but back in fall of 2022 when

I was about ready to open my business.

454

:

I hired actually another business, before

you, to do my website and everything,

455

:

and they literally let me down, and to

this day, I've honored my word to what

456

:

I said to that person when they let me

down, I said, "I will never mention your

457

:

name.", and I have not yet mentioned

their name on anything, and I'm so proud

458

:

of myself, because if that means that I

didn't mention their name, they're never

459

:

going to get any business, so you guys

have helped me out on so many different

460

:

things as a result of that, so my question

to you is, what makes not only you

461

:

stand out from the competition, which

I've already asked you and you already

462

:

answered that, but what makes you likable?

463

:

What makes you be able to connect with

not only the people that you want to

464

:

form those relationships with, but if

somebody else was to hire you today,

465

:

what would they expect from you,

outside of the things that you said,

466

:

because yeah, you can be friendly.

467

:

You can be small business owned.

468

:

You can be available at all hours,

but at some point, there has to

469

:

be something that really connects.

470

:

What's that one characteristic that

you would say makes you stand out, and

471

:

I like to hear from both of you, what

that one characteristic is, so Corey,

472

:

you can't steal Brittany's answer.

473

:

Brittany: Ladies first.

474

:

Joshua: Ladies first.

475

:

Yep.

476

:

Yep.

477

:

Brittany: I think the fact that we

actually listen to what they have to say.

478

:

We take into consideration all of their

viewpoints, all of their feedback and,

479

:

we work together to get the end result,

so in the end, they hired us to complete

480

:

a website or do their social media, so

I think it's our role to listen to them,

481

:

and put exactly what they want to see or

hear, but then add a twist on it from the

482

:

experience that we have, so that's mine.

483

:

Joshua: Corey can't steal now.

484

:

Corey: That's okay.

485

:

I wasn't what I was going to say.

486

:

What I would say is that, and I think

I speak for both of us when I say this,

487

:

is that we actually care about our

clients, the results, and what actually

488

:

needs to get done, and what I mean,

like in your case, you were kind of in

489

:

a bind when you came to us a little bit.

490

:

You wanted to have some things done

quickly, if possible, and so like

491

:

when I started on your website, like

I actually cared how that got done,

492

:

when that got done, and how it was

important to you, and I think some

493

:

other people may not feel that way.

494

:

If it just comes across their desk

and it's just a project that they're

495

:

working on, and for me, it's never

like that, especially if you're

496

:

in some kind of tight situation.

497

:

Since our name is going to be on that

final product, but more importantly,

498

:

helping the people out that you're doing

the work for, cause we've worked with

499

:

businesses in the past and on a number of

different things, and it's not like that

500

:

in all businesses and all industries.

501

:

It's just a transaction.

502

:

They don't necessarily care about you.

503

:

They don't necessarily care too much

about the job that they're doing.

504

:

It's just a transaction.

505

:

Let's get it done as quick as

possible; move on to something else,

506

:

and that's not how we operate at all.

507

:

I care.

508

:

We care what happens with your company.

509

:

I care that I get it done as quickly as

I can for you, and I care about helping

510

:

you out of a situation that you're in

because it's the right thing to do.

511

:

Brittany: I think in the end, we're

just here to help our clients.

512

:

I mean, Josh, the last call

that we had together, you picked

513

:

my brain on several topics.

514

:

I wasn't like, "Oh.

515

:

I can't tell you that.

516

:

You're not paying us to do that."

517

:

I told you that information because

we are here to help you, and we

518

:

want to build that relationship

with everyone that we help.

519

:

Joshua: That is the biggest part of not

only owning a business, but knowing that

520

:

when you do that, when you build those

relationships, you build the confidence.

521

:

You build determination.

522

:

As you know, those are the values

of my business, but yet that rubs

523

:

all in the same way of why it's

important to do all those things.

524

:

It builds consistency and that is

the key, so Brittany, Corey, you

525

:

guys have been awesome to talk to.

526

:

I want to give you the last few

minutes here to pitch Enzo Digital LLC.

527

:

I'm sure some people might be

interested if they have their own

528

:

business, maybe wanting to get some

social media management, maybe have

529

:

a website, maybe have some marketing

materials done, so with all that

530

:

said, how could they reach out to you?

531

:

How they can get connected with you?

532

:

I'm going to give you both the

last few minutes to do that.

533

:

Corey: You can simply just type in Enzo

Digital LLC to take a look at our website

534

:

and the services that we offer that

Joshua's gone over here on the episode.

535

:

You can find us on social

media, obviously, since

536

:

that's where we do our work.

537

:

Facebook is one that we use a lot, so

Enzo Digital, just take a look at that,

538

:

and we're happy to talk to you, answer

any questions that you have ahead of time

539

:

before we do any work for you, so you can

make sure that you're making the right

540

:

decision for your business, and we can

set your mind at ease if that's something

541

:

that you'd like to do beforehand; there's

no obligations to talk to us at all.

542

:

We can just start a conversation, see

what we can do for each other, and, if

543

:

we're able to help, we certainly will.

544

:

We'd love the opportunity to be able

to help any other small business owners

545

:

that are listening out there that may

need some help, or may just want to

546

:

work with somebody that they can trust.

547

:

I think you can attest to that yourself,

Josh, cause I think that's more important

548

:

than anything really in any industry,

any business is just finding someone

549

:

that you can trust, and if they say

that they're going to do something,

550

:

they follow through on that and that

they have your best interests in mind.

551

:

Yeah.

552

:

I think that's where we can help out.

553

:

Joshua: I love that you wrapped

it up, Corey, instead of Brittany.

554

:

Thanks for giving her a break.

555

:

Brittany: Yeah, I was going to say.

556

:

Joshua: Yeah, she does a lot of work,

so I'm glad that you do that, but in

557

:

all honesty, all three of us do a lot

of work, but I will have to tell you, as

558

:

we wrap up here, you guys have been the

backbone of me allowing myself to have

559

:

that voice in this ever changing world.

560

:

I would not be where I am today if it

wasn't for you guys, and continuing to

561

:

build that and the partnership that we

have as a result of all that, and for

562

:

those that have doubts about whether

there are good people in this world, you

563

:

just heard from the last half hour, two

of those individuals that are doing some

564

:

good stuff, and I highly recommend them.

565

:

I am loud and proud about Enzo

Digital, and for all those reasons,

566

:

Brittany and Corey, thanks for being

on Speaking From The Heart today.

567

:

I really enjoyed our conversations,

and not only that, I'm glad that I

568

:

got to talk to both of you at once.

569

:

That was new for me and I think it worked

out pretty well, so thank you so much.

570

:

Brittany: Yes.

571

:

Thank you for having us.

572

:

You just made our night.

573

:

Corey: Thank you.

574

:

Joshua: I want to thank Brittany and

Corey again so much for this awesome

575

:

conversation and allowing me to be able to

interview both of them at the same time.

576

:

It does take quite a lot of coordination

and time management to be able to do

577

:

that, so I want to thank the both of them.

578

:

They also wanted me to let you know,

my listeners, that if you're interested

579

:

in receiving any of their services,

they are doing a special as being part

580

:

of this show, Speaking from the Heart.

581

:

As long as you reference the podcast,

you'll receive your first month of

582

:

social media management at half the

cost of a three month contract, and

583

:

also 15 percent off your website design

and creation, and it's only good for

584

:

30 days today from the air date of

this show, so I highly encourage you to

585

:

check it out before July comes, so that

you can take advantage of that special

586

:

offer that they're providing to you, my

listeners, but even with all the special

587

:

offers and all the riveting conversation

that we had, I have to say this much.

588

:

If it wasn't for these two individuals

working with me, when I was trying to even

589

:

figure out what direction I wanted to go

in, in terms of marketing myself, I would

590

:

not be where I am today, so I have to

thank them yet again for allowing me to be

591

:

able to grow, not only in my business, but

to shout it to the mountaintops, because

592

:

even with all the things that might be

happening in your life, whether you're

593

:

an undeclared major, or you're trying

to figure out what your life calling is

594

:

all about, figuring out what is really

your passion, the work that you really

595

:

want to do, will allow you to grow, not

only in the variety of ways in which we

596

:

have shared on this show, but it allows

you to find interesting dynamics that

597

:

you might not ever consider before.

598

:

The teamwork.

599

:

Being able to fall in love with the

interesting dynamics that we have in

600

:

this world come in all shapes and sizes.

601

:

Allowing us to see that balance

of work and life can even happen

602

:

in our own backyard, our very own

house for that matter, and which

603

:

is why I love small businesses.

604

:

I'm not even talking about my

own, Your Speaking Voice LLC.

605

:

I'm talking about businesses

like Enzo Digital LLC.

606

:

I'm talking about all those awesome

opportunities in which you could be

607

:

even working with your closest partner,

which might be even your best friend

608

:

in marriage, to be able to have not

only the awesome opportunities to

609

:

design things that you never thought

imaginable, like a custom bait business,

610

:

but even enjoy doing what you're doing.

611

:

It can be as simple as something that

you really enjoy in your life right now.

612

:

Why not market it?

613

:

Why not create vast opportunities

to sell it to the masses?

614

:

It doesn't have to be a big, overarching

dream, and the vast amount of resources

615

:

that are available to small businesses

has never been more than it has ever

616

:

been before, and only continues to grow.

617

:

Funding that's provided through a

variety of different government grants,

618

:

even opportunities to work with small

business development centers, was

619

:

the very reason why I even was able

to get this business, even an LLC

620

:

for that matter, off the ground for

relatively no cost, or no cost at all,

621

:

depending on what I was looking to do.

622

:

Many of the operating agreements, all

the establishments of the LLC with

623

:

the federal and state governments,

all those have happened because

624

:

of just being able to find those

resources, working in your community.

625

:

There are people that want to bless

you in a variety of ways so that

626

:

you can get yourself off the ground.

627

:

The financial; getting bookkeeping.

628

:

Being able to help yourself grow in ways

in which you can work yourself into a

629

:

social media platform, to be a sensation,

to be on a platform that creates all kinds

630

:

of different things that you enjoy doing.

631

:

What's your niche?

632

:

What's your calling?

633

:

What can you bring to the table today

that will allow you to grow and help

634

:

others grow at the same time, but at the

end of the day, like anything else, it

635

:

starts with the people that are really

believing in you, that are really close

636

:

to you, that can help lift you to a

world of awesome opportunity, which we're

637

:

going to have some of those guests on

the show, especially this coming month.

638

:

Trust me on this.

639

:

Some of those conversations are going to

blow your mind as to how much they have

640

:

really helped me to see my true version of

myself, but they can help you, your very

641

:

own close circle, see the true version of

yourself, even if you don't believe it.

642

:

It's all about creating relationships,

which is why they are so important to

643

:

keep building, to keep on thinking that

you can get outside this box of this

644

:

tribe that might not be helping you

grow in a variety of different ways.

645

:

It actually means looking forward,

instead of looking backward, especially

646

:

if you want to see yourself grow in

a variety of ways, even if it is just

647

:

about your partnership with your best

friend, but you have to know your purpose.

648

:

I've seen too many times people

starting their business, only looking

649

:

for the dollars, but instead, they

should be looking for the people

650

:

that will help them continue to grow.

651

:

You might be losing money, and you might

be just breaking even, and trust me, I've

652

:

had months where I'm losing money or just

breaking even, but it's about building

653

:

that consistency, knowing that people will

believe in you and what you have to offer

654

:

as long as you keep grinding, you keep

being appreciative, you keep having that

655

:

positive mindset, but at the same time, if

you don't know what your end goal is, you

656

:

are not ever going to be successful, and

I've had many guests, even before Brittany

657

:

and Corey today, talk about the importance

of knowing that purpose; mind mapping

658

:

it, writing down what's your mission,

your vision, your values, which we've

659

:

talked about in some monologue episodes.

660

:

Check them out, but it's about

fulfilling the fact that we are all

661

:

human, and we have to connect in

ways, not only that are professional

662

:

in nature, but personal as well.

663

:

This is a very competitive world that

we live in, and I feel like it's gotten

664

:

even more divisive, thinking that people

are just always trying to get that

665

:

quick buck, but at the same time, small

businesses, the backbone in which we're

666

:

able to create the versions of ourselves

that we have today, means that we have

667

:

to learn how to manage our expectations

with the finite resources that we have.

668

:

Size does matter.

669

:

Being a midsize or large size corporation

can certainly make a big difference in

670

:

how you're able to achieve the dreams

and aspirations that you want to achieve.

671

:

Small businesses don't have that leverage.

672

:

They're depending on their local

communities, individuals that are

673

:

right in their backyard, to support

them, which is why I've seen too many

674

:

times, over and over again, businesses

not becoming the best versions of

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themselves, because they're not

identifying with their community.

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Even for myself, I have to

know what my community is.

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It's people that are 18 years of age

or older, and they are willing to work

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:

on themselves, and have a mindset in

which they want to continue growing.

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I have turned people away

that do not have that mindset.

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I have encouraged and pushed them into

thinking that they need to be able

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:

to adapt that mindset so that they

can work in my programs that I offer.

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Brittany and Corey are also working

within their own leverages, being

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:

able to understand what the client

wants, providing that expectation, and

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revisiting that expectation consistently

over and over again, which is why you

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:

have to not only think about the size

of your business, but how you can

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right size it for all the areas that

you can achieve, because you certainly

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don't want to stretch yourself too far.

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There is such a thing as scalability,

but at the end of the day, you have

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to listen, listen, listen, because

consistency, even in the social media

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:

world, even doing podcasts, even doing

businesses that involve coaching, care

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:

about what you have to say, but in

turn, you have to listen to what other

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:

people are saying and respond to that.

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:

You can't be in complacency.

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You have to be able to understand not only

how you can grow, how you can persevere,

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:

but also manage the testimonies, the

feedback that you will receive, but

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most importantly, above all else, what

expectations your clients, your customers,

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:

regardless of who it is that you serve,

what they are expecting from you.

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Care about your results, listen to

individuals that are giving you sound

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:

advice, but most importantly, rely on

the frameworks that you're building

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:

to create the best versions, not just

of yourself, but also your business.

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Brittany and Corey represent a

teamwork dynamic that I hope one

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day I'll be able to grow in my own

business, but for today, I know that

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I have to continue working on that.

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I know that I have to have people that

surround me and also learn from me, but

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also at the same time, I learn from them.

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Brittany and Corey's relationship

are an interesting dynamic, which

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I think for my many business

owners you should pay attention to.

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:

They are on the track to help themselves

not only get that financial stability, not

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:

only continuously helping others, but at

the same time, they know that by listening

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:

they are going to be able to succeed.

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:

They are going to be able to achieve

some of the wildest dreams that they

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ever imagined, and to top it all off,

they're going to have success from

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:

social media, marketing, and even website

design that I think will challenge

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:

the industry, because let's face it.

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:

Even if you think that it's just another

company just showcasing their goods

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:

on this show, you're missing the whole

point of what this has been all about.

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:

Goods and services are not the

dimension that we're talking about

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:

when we say to speak from the heart.

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:

It actually gives a framework.

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:

It gives an opportunity for

people in their wildest dreams to

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achieve something that they never

thought they could ever achieve.

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:

If you ever have been on the fence about

how you can market yourself, these two

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people are part of an overall framework,

an overall growth network, of people

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that are willing to help you out.

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:

Businesses that are willing to give

you service, but also, allow you

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:

to evolve into something that you

never thought possible, which we've

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:

talked about in a recent episode.

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:

Enjoy what you're doing, but

also pay attention to others.

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:

I think you're going to be surprised by

not only the results that you'll see,

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:

but the wildest opportunities that are

yet to be unlocked in you, and hey.

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If you can be really creative about it,

and you can be really amazing to others,

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I think it's going to pay off, not

only in money, but in success as well.

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Thanks for listening to episode

number 118 of Speaking From the

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Heart, and I look forward to

hearing from your heart very soon.

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Outro: Thanks for listening.

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For more information about our podcast

and future shows, search for Speaking From

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The Heart to subscribe and be notified

wherever you listen to your podcasts.

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Visit us at www.yourspeakingvoice.biz

for more information about potential

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:

services that can help you create

the best version of yourself.

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:

See you next time.

About the Podcast

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Speaking From The Heart
Your Speaking Voice LLC's Business Podcast

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About your host

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Joshua Smith

Joshua D. Smith is the Owner and Founder of Your Speaking Voice, a life coaching, business coaching, and public speaking company based in Carlisle, PA. Serving clients across the world, Joshua got his start in personal/professional development and public speaking in April of 2012 through his extensive involvement in an educational non-profit organization called Toastmasters International.

Toastmasters International operates clubs both domestically and internationally that focus on teaching leadership, development, and public speaking skills. Joshua quickly excelled in Toastmasters International and found that he had a passion for leadership and helping others find their confidence and their true "speaking voice". Joshua has held all club officer roles and most District level positions in Toastmasters International and belongs to numerous clubs throughout the organization. Joshua has also been recognized as two-time Distinguished Toastmaster, the highest award the organization bestows for achievement in leadership and communication.

Outside of his community involvement, education is something that Joshua has always taken great pride in. His academic achievements include a number of degrees from Alvernia and Shippensburg University. He earned a Bachelor's degree in political science and communications from Alvernia in 2009, a masters of business administration from Alvernia in 2010, and later a masters in public administration from Shippensburg in 2014.

In the professional world, Joshua has held multiple positions with the Commonwealth of Pennsylvania for over 14 years which includes a variety of data analytics, procurement, budgeting, business process improvement (IT and non-IT), legal compliance, and working with the blind. He has applied his public speaking and development skills in the professional world to tackle numerous public speaking engagements and presentations from all levels of the organization, including executive management.

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