Episode 179

Episode #174 - Bouncing Back To A Higher Aim: An Interview With Senthil Kumar

Starting over is never easy in any type of context. Whether it is with a personal relationship, a business, or going through a messy situation at work, dealing with numerous different variables can be challenging if you are not prepared to address these situations in an adequate, efficient way. Imagine the difficulties of trying to take on all of these different situations at once, which can impact your physical and mental well being. Today's guest, Senthil Kumar, Founder & Owner of SEO with Senthil, challenges the stereotypical approaches of overcoming obstacles when it comes to the business realm after experiencing much hardship during the COVID-19 pandemic, but finding his renewed purpose to help business owners be discovered online. Through lessons that he shares, his remarkable story serves as a reminder that it is never too late to start over at any stage to find purpose in what you do to help others become their very best.

Guest Bio

Senthilkumar is "kind of" an obsessed entrepreneur who has been running his own businesses for the past 10 years. While running his t-shirt printing company and art studio business (which he scaled to over a million dollars in revenue using SEO), it almost ruined his health in the name of “hustle” and “temporary sacrifices”. He emptied his entire bank account when the art studio crashed during the COVID-19 pandemic and had to pay off over $100,000 in business debt as a solo founder when his team left. Today, he sold the art studio business, came out of the mess that he created, and discovered his passion of serving other purpose driven business owners who are looking to grow their business with SEO.

Facebook Page: https://www.facebook.com/senthil.kumar.96387/

@seowithsenthil on Instagram

Website: https://www.seowithsenthil.com/

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Intro/Outro By: Michael Dugan, Podcast Host: Voice4Chefs

Transcript
Intro:

Welcome to the podcast where relationships, confidence, and

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determination all converge into

an amazing, heartfelt experience.

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This is Speaking From The Heart.

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Joshua: Welcome back to episode

number 174 of Speaking from the Heart.

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Today, we have Senthil Kumar,

another international guest,

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joining us on the show.

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Senthil, is quote unquote, kind of an

obsessed entrepreneur who has been running

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his own business for the past 10 years.

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While running his t-shirt printing company

and art studio business, which he scaled

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to over a million dollars in revenue using

search engine optimization, better known

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as SEO, it almost ruined his health in the

name of hustle and temporary sacrifices.

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He emptied his entire bank account

when the art studio crashed during

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the COVID 19 pandemic, and had to pay

off over $100,000 in business debt

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as a solo founder when his team left.

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Today, he sold the art studio business,

came out of the mess that he created, and

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discovered his passion of serving other

purpose driven business owners who are

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looking to grow their business with SEO.

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Nothing like a great redemption story

to be able to lift yourself from the

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shadows, the ashes if you will, like

a phoenix, into what is success, and

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Senthil really demonstrates today in

our interview a number of different

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things that even as business owners,

even people that are looking to become

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better versions of themselves, they

have to learn that it's okay to fail,

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that it can take a devastating toll,

and things that we least likely expect

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to happen, even when we think that we

have everything in our corner, including

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our SEO score, can still create crisis.

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It can still be a big driving force of

being a successful entrepreneur, but

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having that passion, having that hunger,

is something that I really noticed in

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Senthil's conversation today, and that

being resilient at the end of the day

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is only one piece of the overall puzzle.

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If you find your passion, if you

find patience, especially when it

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comes to developing that passion, not

only will you find satisfaction, but

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you'll find happiness along the way.

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I think that this journey that

Senthil's been on, even from an overseas

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perspective, definitely creates a context

in today's conversation of why it's so

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important for us to learn from others,

even if we think that we have learned it

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all, because we can always learn something

from the failures of others, even when we

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think that we're a failure, we're actually

winning in the long run, and that's

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what's more important than anything else.

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But with that, let's go to the episode.

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All right, we're here with Senthil Kumar.

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Senthil, thanks for sharing

your heart with us today.

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Senthil: Thanks for having me, Josh.

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I'm excited to be speaking

from my heart today.

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Joshua: You know, I have loved so many

people be on the show wanting to share

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their heart with me, and I am just so

thrilled to have you on, because you

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bring a unique perspective from a business

sense that I really love featuring some

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of the success stories on the podcast,

so I already let a little bit of your

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background known to my listeners.

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I already let them know a little bit

about yourself, and I really want to

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start off with this, because what stood

out to me, which we even talked about

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before we started, is the fact that you

have owned a company or two in the past.

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COVID took it out, and then you

restarted a business, so I was wondering

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if you could share a broad story for

us about what got you started into

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the t-shirt printing company that

you had, along with the art studio

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business, which, essentially, led

into some unfortunate circumstances,

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which I won't steal your thunder.

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I'll let you tell the story but- Yeah.

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You know what?

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You're right.

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It is indeed fortunate, because

now of what you're doing, so

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thank you for correcting me.

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Senthil: Yeah.

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Joshua: But go ahead.

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Senthil: My whole journey in

entrepreneurship started back when I was

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in university, so I did a program, my

degree was in business, specialization

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in marketing, but as you very well know

in university, in school, you don't learn

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much about real world business, and I

was in this minor in entrepreneurship

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program with a group of friends, and

we had to start a business, and we

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basically shortlisted a bunch of ideas

and decided to sell customized paper

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notebooks, so what happened was we did

some surveys, and thought that while

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we were going to get a lot of sales,

but what ended up happening was when

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we launched these notebooks, there were

very marginal number of sales, and the

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margins were really low, and we were

struggling to even sustain the business

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after the minor in entrepreneurship

program ended, so towards the end of this

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minor in entrepreneurship program that

I was in, me and my friends, we thought,

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why not we print notebooks in bulk?

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You know, corporate organizations,

schools, they need these kinds of

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services, and that was when we eventually

saw the money, I guess, and saw the

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market demand, and we went into notebook

printing, t-shirt printing, merchandise

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printing, and a lot of these services

people were searching for online, and we

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used SEO, which I had previously learned

in a course myself, to apply it to our

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business, and find the shortest, most

efficient ways to rank our website, get

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seen by the people finding these services

at a particular point of time, and growing

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the business, so while running this

t-shirt printing business, we basically

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scaled the entire business using SEO, and

word of mouth alone, and by the time I

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graduated from university, we were getting

so many leads coming in from Google

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that we had to hire a team to handle

the incoming inquiries, so things were

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moving very quickly, and we were excited.

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We brought in like t-shirt printing

equipment, and stuff to in-source

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the printing, and then, we

realized that during some seasons,

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the demand was very seasonal.

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During some seasons, we were getting very

low demand, and we were struggling to

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get sales, and another problem we faced

was even though we got a lot of leads in

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terms of conversion rates, it wasn't as

high, because there were so many t-shirt

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printing companies offering the same

service, so what we eventually did was

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we decided to pivot and offer a service

where people could paint on t-shirts, tote

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bags, and items, so this idea came from

my other partner, where he said that there

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are a lot of teams looking for corporate

team bonding activities, so why not offer

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art jamming on things like t-shirts, tote

bags, and sneakers, so again, we used SEO.

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We ranked for the keywords, corporate

team bonding services in Singapore, and

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we started attracting a lot of clients,

so during this point of time, the art

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studio, which was offering a unique

service, was really picking up, and

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we were not able to serve our clients

as well for the printing company.

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We shut it down, and we were in

fact looking to scale, because it

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was the year before COVID happened

where we had renovated our studio.

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We were getting in lots of clients.

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We even had taken business loans to

fund our expansion plans, and then, all

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of a sudden, COVID hit and it hit our

revenue by over 80 to 90%, because we

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were heavily reliant on large groups

coming into our studio to paint, and

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we didn't have any online model at

that time where we could ship the

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kits to them, and things like that.

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During this point of time, it was a

challenging transition period.

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Many of my team members had

to leave, even my co-founders.

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One was my friend from university,

and then my wife as well.

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She left the company, and basically, it

was just left with me who had to pivot the

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business, and figure out how I wanted to

move the business, so basically, during

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COVID, I stopped renting the art studio.

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I pivoted the business online, and I was

also reflecting about whether this was

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aligned with my long term goals, whether

this business was something that I wanted

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to do 5, 10, 15 years down the road,

and that was a period of realization

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for me that art was not really my thing.

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I never did art myself.

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All along, I was just chasing after

the next market that could bring in

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the money, and I never found something

that aligned with my own interests, my

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passion, and when I was reflecting on

this, I realized that I had a strength

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in search engine optimization, basically

attracting needs for my businesses using

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Google, so I thought, why not help other

businesses who might be struggling who

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haven't got their first clients, why

not help them utilize SEO to do that,

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and this gives me a lot more excitement,

a lot more energy, thinking about the

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businesses I could help, the impact I

could make, and eventually, last year,

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I had the push to start that company, and

of course, before starting that company,

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I had wanted to sell off my art studio,

but I wasn't able to, but I found a

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partner who could run the art studio in

Singapore, because I had to move around

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that point as well to Australia, and-

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Joshua: Sorry to interrupt,

but just for the record, where

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are you actually located at?

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Senthil: Now I'm in Sydney, Australia,

because my wife found a job here

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last year, and we moved here.

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Yeah.

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Joshua: That's awesome, and

congratulations on being able to

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navigate all that to be able to

even have more stability, even for

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your wife and your family, so sorry.

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I just wanted to make sure of that

for my listeners too that this is

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all from a international perspective,

so thanks for sharing that.

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Go ahead.

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I didn't mean to interrupt.

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Senthil: Yeah.

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Thank you.

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Thanks for asking ,as well, because

even though I had planned to sell my art

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studio last year, and I did manage to

after I found a partner, I was bringing

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him the clients, most of the corporate

clients, he realized that he could just

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buy over my business, so that happened

this year, and right now, I'm able to

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fully put my energy into one business,

which is helping other small business

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owners to grow their business revenue

using search engine optimization,

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so that's where I am at right now.

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Joshua: That is incredible of just being

able to navigate, especially during some

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challenging times and even the world for

that matter, and be able to do that, and

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I've had a lot of people in the show,

especially, Senthil, that have talked

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about from the perspective of revisiting,

or rebirthing, a new idea, or moving a

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new direction as a result of the global

pandemic that we all went through.

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I want to visit something, though,

that you said earlier about the

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moment that revenue went down 80

to 90 percent in your business.

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What did that make you feel knowing

that that dip was happening,

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and that everything that you had

worked for at that time was kind

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of coming to a crashing halt?

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Senthil: I think for me, the

first feeling was like panic.

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How do I keep this going?

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How do I sustain my living expenses?

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I think I'm very lucky to have my wife.

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She decided to take the step as well to

support our family expenses, and things

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like that at that time, to leave the

business, and go back into her career

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in software engineering, and because

of that, I was able to continue the

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business, but during that point of time

when COVID hit, I think it was definitely

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quite a bit of like, "Oh my God.

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What am I going to do?

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How am I going to come out of this?

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How am I going to earn money?

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I need money to live."

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Yeah.

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That was the feeling.

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Joshua: Navigating through all that, and

knowing that you had that support system,

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especially from your wife, what led even

more so to go into the direction of SEO?

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You said that's because of some of

the things that you've done for the

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other businesses, but what made you

specifically attracted to doing that?

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Did you feel like you had a gift in it?

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Do you feel that you had success

with other people doing it

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from an amateur standpoint?

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I'm just kind of curious what ultimately

led you in that direction, because you

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started to touch on that, but even for my

listeners, we always have these inklings

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of these ideas that we have for our

businesses and really what we want to

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do with them, but we also know that we

got to be unique and be able to push in

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that direction, so could you tell us, or

maybe even elaborate more on why SEO, you

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felt, was a good direction to leap into?

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Senthil: I think, for me,

there were two key reasons.

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The first reason was that in my twenties

like I shared with you, I ventured

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into many businesses, many business

ideas, and even though there were a

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lot of ups, a lot of successes, there

were a lot of downs, a lot of failures,

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and I finally could put myself in

the shoes of a business owner, right?

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I mean, when I was in university, I still

remember telling my friends that, "Oh!

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I want to run a startup as soon as I

come out of university, like within the

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first few months, I want to be earning

a very sustainable, high income.",

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and getting to all those metrics

that society pressures us into, and

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during my journey, I understood how

rough the entrepreneurship journey is.

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Almost every single person who was in

that minor in entrepreneurship, a program

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in my university, I think close to 95

percent dropped out of their businesses.

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They went into-

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Joshua: Oh, wow.

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That's a huge percentage.

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Senthil: So I was like, "You know

what?", and it really inspires me to

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see people who are doing something

that resonates with them, and sticking

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through all those tough phases in their

business, and I thought helping these

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people will give me meaning, so that

was the first reason, and the second

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reason was, of course, I noticed that I

had a strength in SEO, because even if

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you could call like the first time as

luck, right, like the t-shirt printing

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company, it happened the second time

with my art studio, so both times, and

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just across these two businesses, using

SEO and word of mouth alone, I was able

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to generate over a million dollars in

revenue, which a lot of businesses, even

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in a service line, they're struggling to

scale to that stage, so I thought that

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I could fill that gap, because there

are so many SEO agencies out there,

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but how many of them really understand

the pain points of a business owner?

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Joshua: I was going to say, for me, I

work with an SEO company for my ability

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to work on coaching specifically, but even

then, I have to always measure it, and

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I feel, especially with an SEO company,

you need to have a good relationship so

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that you understand how to put yourself

out in the front of the pack, so I think

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that you're saying the things that I would

it even expect to, and even for somebody

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that is amateur to this, like being able

to have that front page is almost, like

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in the United States, being on the Yellow

Pages, or the White Pages, back in the

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day when we had to print phone books.

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It's the same sort of principle,

but on a search engine for sure.

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Senthil: So, yeah, I realized my strength,

and I realized how I could make it easier,

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and more efficient for business owners

to get to that Google page one rankings,

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and not just to rank for keywords that

were not going to bring them inquiries

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and sales, but really, to identify those

profitable keywords that they could rank

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for that could eventually bring them those

dream clients that they are looking for.

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Joshua: Speaking of dream clients,

I know that for you, you've had now

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multiple businesses, and I think that

even for myself, like I even say that

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I have this mind picture of an ideal

client that I want to work with.

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For you, what would you say is an ideal

person that you would want to work with

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that you would want to help get to that

next level for visibility, getting to also

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generating revenue for their business?

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What would that look

like for your business?

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Senthil: I think the most important

values that will help them get

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there are just two to three things.

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First thing is a passion to reach more

people for their product or service.

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The second thing is the hunger to really

do more, and do it wholeheartedly,

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and finally the third thing is people

who have the resilience to keep going

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even when things might be difficult in

their personal lives, or they're having

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other challenges in their business.

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Business is rough, right, so regardless

of the obstacles along the way, they

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still know that this will get me to my

end goal if I keep going, and if I have

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that mentor, it will help me even get

there way faster, so these are the kinds

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of people that I want to work with.

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Joshua: I think those are

really important qualities,

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especially with a business owner.

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I know that sometimes, even for me, I

have those down days, but I know I got

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to have those up days as well, so having

that balance I think that it's not exactly

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achievable, but I try to get as close to

it as I possibly can, because there's no

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such thing as perfection with a work life

balance, even if we're talking about that.

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Yeah.

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Senthil: Yeah, and I forgot to mention

this is one more very, very important

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thing I ,realized in both SEO and

business which is patience, and not

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a, lot of people talk about it and

you might be surprised, but in my

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entrepreneurship journey, every time we

got impatient, we made huge mistakes, and

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we suffered huge losses because of that.

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We wanted to scale fast.

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We were hungry for the money,

and it just backfires if you are

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impatient, if you want to kind

of forcefully move things faster.

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For example, we decided to take on

huge business loans without a backup

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plan if things fail, so these were some

mistakes we made, because we were not

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patient, and we didn't plan things out

properly before trying to move ahead on

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our journey, and I think COVID taught

us all a big lesson there as well.

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Joshua: I have to say I have continued

to fund my business personally.

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When I started mine, Senthil, I took

a $20,000 withdrawal from my IRA.

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I paid for all the expenses.

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I have not yet to this day taken a line

of credit, or even a loan for that matter,

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because I know that my business has to

be scaled in order to do this correctly.

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Senthil: That's, that's amazing.

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Yeah.

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Joshua: Yeah, and you know, it is a risk.

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It's still a risk even to this day, but

I think for even some of my listeners,

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and even for you, Senthil, I think we

all are learning that you're right.

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Patience is a virtue.

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That's number one, because that's what

I've learned in doing this, but you also

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have to balance what the expectations

are, supply and demand, and I know, like,

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even for my industry, being a coach.

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There's an oversaturation

all across the world of, "Oh!

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I'm a coach.

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I could do this.

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I could do that.", and part of this

is knowing who you are, and what

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you offer, and I love that you know

who you are, and what you offer,

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even through all the mistakes that

you even admit that you've had.

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That's fantastic to hear.

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Really.

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Senthil: Thanks.

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Thanks Josh.

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Joshua: Yeah, absolutely.

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I want to explore for a few minutes

here about your business, so SEO With

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Senthil is the name of your business

that I see, and part of what I get as

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a pitcher when looking at even at your

website is people love your work, and

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they love what you're doing to help even

those that are just starting out, so,

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especially for some of my entrepreneur

friends, I have some people that I work

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with on a day to day basis as business

clients, but I also work with some people

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that are aspiring to be entrepreneurs.

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What would you say is a piece of advice,

just one piece of advice, that you would

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give to somebody, regardless of what

industry they might be entering into for

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their business venture, that maybe you

learned the hard way, but you want to

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pass that along as advice so that they

don't make the same mistake, or maybe

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it's just a general piece of advice.

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What would you say to them?

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Senthil: Okay.

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I think I'll make that

two pieces of advice.

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Joshua: Alright.

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You know what?

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I say one.

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You want to do two.

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That's cool with me.

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Go for it.

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Senthil: OK.

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Great.

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Okay, so the first tip I would say

is to find a business that is aligned

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with your interest and your passion,

because business is tough, and there

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will be challenges along the way.

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You will have obstacles.

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It might not be as big as the ones that

I went through, but you will have your

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bad days, and for you to get through all

these obstacles, and challenges, and to

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really scale your business in the long

run, and more importantly, not just the

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money, but to give you the fulfillment,

and happiness, and satisfaction as you

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are on the journey, you have to have that

alignment, and happiness in the business

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idea that you picked, and the second

tip would be to really have clarity on

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:

what you want to do, why you want to

do it, and how you're going to do it.

331

:

During the entrepreneurship journey,

sometimes you will have a lot of pressure

332

:

from your peers, from people around you

to try out another idea, maybe try out

333

:

another marketing channel; do this, do

that, and then you end up just like taking

334

:

on all these ideas, like 10, 20 ideas, and

you end up going nowhere, because you're

335

:

just like swinging along left and right.

336

:

You don't have one obsession

that you're working towards,

337

:

and that belief that, "Okay.

338

:

I'm going to pick like,

for example, one channel.

339

:

If I pick SEO, I'm going to do

that really well, and I'm going

340

:

to attract clients to Google."

341

:

If you make that your focus,

then make that your focus not

342

:

just for marketing channel.

343

:

It could also be for your products,

right, so when I was running the art

344

:

studio, we were doing art jamming, and

at first, we were doing art jamming on

345

:

wearables like t-shirts, tote bags, and

then, we wanted to scale, right, and

346

:

to scale fast, so we thought, "Okay.

347

:

Why not offer art classes for kids?

348

:

Why not offer sand art?

349

:

Why not offer this art?

350

:

That art?", and then we just end up doing

so much work, and it doesn't resonate

351

:

with the market as well, and it will not

move the needle for you in the long run.

352

:

You might think that what you

need to do is more things, but in

353

:

fact, what you may need to do is

less things, but go deep in it.

354

:

Joshua: Yes.

355

:

I think that you trying to do so much

all at once might not be the most ideal,

356

:

especially since you're trying to build

out what you initially set out this vision

357

:

to do, but also, the other point of it

being too that if you dive so deep into

358

:

so many multiple things, you're stretching

yourself thin, you're not going to be

359

:

able to do one good thing effectively.

360

:

Senthil: The fundamentals is so

important here, Josh, because what

361

:

I mean by fundamentals is you need

to know who is the market you're

362

:

trying to serve, what is their pain

point, and how are you addressing it

363

:

better than your competition, and how

can you add more value, and how can

364

:

you market to this group of people?

365

:

Think of it from the client perspective,

like put yourself in your client's

366

:

shoes, and your potential client shoes,

and think of your business from their

367

:

perspective, rather than thinking of the

business from the top down approach, where

368

:

you think, "How can I make more money?

369

:

How can I make more money?", right, so

reversing that whole approach actually

370

:

will end up helping you make more money.

371

:

Joshua: It is really essentially

reverse engineering the process so

372

:

that it does work to your favor.

373

:

I love that because we often think

about what's the trajectory that we

374

:

want to head into, but really, you

have to also think about what your

375

:

client, or who you're selling to,

is also just as important as well.

376

:

Senthil: What they do, what they want.

377

:

Yeah.

378

:

Joshua: Senthil, we're almost at the end

of our time, and I want to ask you this

379

:

final question, because it's something

that is fascinating to me with the story

380

:

you shared earlier about how you got

here to also getting to where you are

381

:

today, and it's the concept of the fact

that you love working with entrepreneurs.

382

:

End of story.

383

:

It's something that, really, is the

driving force with even why you do your

384

:

business, because you want to see them

stand out from the other competition.

385

:

What makes you passionate about helping

that particular group then say, maybe

386

:

helping somebody else with another

type of skill that you offer, or

387

:

maybe helping someone in general with

maybe starting their own business.

388

:

You could be working for them.

389

:

What makes you drive to

helping entrepreneurs?

390

:

Senthil: As I shared earlier, one of the

hardest phases in a business is after you

391

:

start that business, you have the interest

to start a business, you start a business,

392

:

and then, you are stuck on how you can

scale or, even worse, like many people

393

:

who start businesses, they are lost,

like is this what I want to do, and what

394

:

is my long-term goal for the business?

395

:

How am I going to do it, and oftentimes,

because when I was in the twenties before

396

:

I was exposed to coaching, and many

famous figures like Tony Robbins, and

397

:

many of these figures, or even while I

was following them on social media, I

398

:

personally didn't have a mentor, a coach

who could guide me through the whole

399

:

process, who could kind of shorten the

process for me, make my path smoother,

400

:

and I thought that, "You know what?

401

:

If I had someone like this on my journey,

then it would have made the process a

402

:

lot more enjoyable.", because I remember

points in my entrepreneurship journey

403

:

where I was so stressed, so overwhelmed,

working overnight, long hours, hurting

404

:

my own health, and then going to the

clinic, and then spending money there,

405

:

and then not being productive inside

my business, and these were really

406

:

miserable, miserable days, which

is why I felt that, you know what?

407

:

I don't want other business owners

who are pursuing their passion to

408

:

have to go through similar parts,

so one of my strengths is an SEO,

409

:

and helping them scale, even if

they are in their slightly earlier

410

:

stages in their business, and yeah.

411

:

That was how I got here, and that

makes me excited for you as well, Josh,

412

:

because that's what you do, right?

413

:

You coach people as well.

414

:

Yeah, so it is a very

meaningful profession, and

415

:

I'm sure you will resonate.

416

:

Joshua: Senthil, I can't say enough

like the people that I've been able to

417

:

influence both from a business, and a

personal capacity, because I do both

418

:

personal work and professional work.

419

:

It has been tremendous, and I've been

open for a little close to two years,

420

:

and to find that the passion of people

that have been changed by working

421

:

with me, I can't tell you enough, the

feeling that it makes me feel, and so I

422

:

resonate with that, and I can understand

completely where you're coming from

423

:

with the feeling that you have as well,

so Senthil, to wrap up here- Yeah.

424

:

It is awesome, indeed.

425

:

Senthil: And congratulations

to you as well.

426

:

I am really inspired by people who do

things from their heart, and I think

427

:

that's why, like even the title of

your podcast series, Speaking From

428

:

The Heart, appealed so much to me.

429

:

Joshua: Well, thank you for that,

and I have to say that this has

430

:

been something that, even for my

listeners, this is not about me.

431

:

It's about wanting to help others for

a greater good to be the best authentic

432

:

versions of themselves, so thank you

for those sentiments, and Senthil,

433

:

to wrap up and return of that awesome

compliment, I want to give you the last

434

:

few minutes to pitch your business,

SEO With Senthil, so feel free.

435

:

Let us know how we can get

in contact with you if we're

436

:

interested in SEO optimization.

437

:

Maybe you want to give a little bit of

your social media so that people can reach

438

:

out to you too, but I'm going to give you

the last few minutes to do all of that.

439

:

Senthil: Okay.

440

:

Awesome, so I have a lot of freebies

for entrepreneurs who are just starting

441

:

out, so the first one is my five step

SEO checklist to help you rank on

442

:

Google page one, so you can find that

on my website, seowithsentil.com, and

443

:

then you can just access the checklist.

444

:

It's the exact same checklist that I

use to rank for hundreds of keywords on

445

:

Google page one, and make over a million

dollars in revenue for my businesses, so

446

:

you can check out the steps and try to

implement it in your business journey,

447

:

and of course, if you have obstacles, then

I also have a one-on-one SEO evaluation

448

:

call, where you can book it, and we can

explore if we can work together to grow

449

:

your business to the scale that you want.

450

:

I'm on most of the social

media platforms as well.

451

:

You can find me on Facebook, Senthil

Kumar, and then on Instagram.

452

:

It's just @SEOWithSenthil.

453

:

I would love to connect

with your listeners.

454

:

Joshua: Awesome, and I'll put all

of that in the episode notes too,

455

:

in case you want to check it out,

but Senthil, to wrap up here.

456

:

I am fascinated and enthralled with

your journey where other people

457

:

would be just saying, "Forget it.

458

:

I'm not going to try this again."

459

:

They would have gave up because

of COVID, or something massive

460

:

that happens in their life, but I

love that you reinvented yourself.

461

:

You took that loss that

happened even though it wasn't

462

:

anything that you did wrong.

463

:

You learn from the things that had

happened, and now you're reapplying it

464

:

to SEO, and you're helping others, and I

think that some of the lessons that you've

465

:

learned, even though that for many of my

listeners, maybe don't resonate because

466

:

they don't have their own businesses.

467

:

We have to think about the fact that we

are our own businesses, so we have to

468

:

always constantly reinvent them ourselves

to be better, to be stronger, to be

469

:

willing to pursue excellence, and I

think for all those reasons, and because

470

:

you're such an inspiration for me, even

though I just found out that you're an

471

:

international guest, which is even more

awesome from a United States perspective.

472

:

Senthil, thank you so much for being

on Speaking From The Heart today.

473

:

It was a privilege and an honor to hear

your story, and to hear your wisdom today.

474

:

Thank you for your time.

475

:

Senthil: Thank you for having me, Josh.

476

:

It was very nice speaking

with you as well.

477

:

Joshua: I want to thank Senthil again

for being part of the show, not only to

478

:

share his incredible story of redemption,

especially with the number of things

479

:

that had happened, but how he was able

to scale himself, especially knowing

480

:

that he was originally setting out

to be a successful entrepreneur, got

481

:

derailed by forces that were unknown,

something that we have never really

482

:

experienced in the hundred some years,

especially in the worldwide context,

483

:

but being able to get back on, finding

his passion, something that he really

484

:

enjoys doing, and being successful at it.

485

:

Kudos to Senthil.

486

:

Kudos to all those that are across

the world that are willing to work on

487

:

their brand, building it out day in and

day out, because you can learn a lot.

488

:

Not only can you learn a lot about

yourself in university, or college

489

:

for that matter, if you had that

opportunity growing up, but even

490

:

then, a lot of the things that we can

learn is not just in that formalized

491

:

education, but in the school of life.

492

:

I think that we learn skills.

493

:

We grow into this bigger, broader picture

of what we think success looks like, and

494

:

you can figure out that sometimes when we

think that we're too big to fail, but fail

495

:

anyway, we definitely eat some humble pie.

496

:

I know even for myself, starting out,

I would have never thought that the

497

:

tens of thousands of dollars that I

would have needed to get started would

498

:

come from an unlikely source: myself.

499

:

I've poured lots of money into this

knowing that it was taking a big risk,

500

:

but for many people, especially in

this climate, it has been very tough.

501

:

It's sometimes very tough even as

a coach, and I know I'm being very

502

:

vulnerable and sharing a little bit

about my own business finances, but

503

:

the truth of the matter is is that if

you work hard, you stay consistent, It

504

:

will all pay off, and it certainly has

been for me, and i'm appreciative of

505

:

all the people that have been behind

me in this adventure, clients and all.

506

:

For Senthil's case, that one moment

in time, that thing that can take

507

:

you off the rails, especially when

you're on that speeding train,

508

:

it can be a devastating toll.

509

:

One of the things that Senthil even

mentioned that he indirectly talked about

510

:

is how the impacts happen to the many

people that might be working for you.

511

:

It might be even your family.

512

:

It might be even the emotional,

mental toll that it can take on you.

513

:

Even when you least expect it,

there are always ramifications.

514

:

There are always things that throw us off.

515

:

They don't make us feel comfortable

when they're thrown off, because

516

:

we were least expecting it.

517

:

Being able to boost yourself,

even in an SEO world, especially

518

:

in the things that can take you

to new heights isn't just enough.

519

:

You need that raw motivation, that

encouragement, that feeling that you

520

:

know that you're doing the right thing.

521

:

Do we all panic when we

try to recover from crisis?

522

:

Of course!

523

:

We will always be trying to tread

water, especially when we're thinking

524

:

that we have all these things that

we're supposed to be doing in line,

525

:

but it's not always easy for everyone.

526

:

The journey that we're on, the things

that we go through, the motivations,

527

:

the encouragement, or maybe even the

demotivation, the encouragement that is

528

:

not so nice can create that big problem

that we are just pushing down the road,

529

:

not giving us that big divine force that

we like to call success really happening

530

:

for us, but we have to learn that it

isn't just about the battles that we

531

:

fight today, it's about the long run.

532

:

It's about the war that we're raging

on what we have, and I don't mean to

533

:

make it such a negative context, but

we are all on a campaign to always be

534

:

better; to always try to sell ourselves.

535

:

Whether we're selling ourselves for

a job interview, or even selling

536

:

products and services that we offer

for our businesses, let's face it.

537

:

We all have a little bit of taste of it.

538

:

It's just all in context and in

perspective, but trying to be easier,

539

:

trying to figure out how to make more

profitability, especially when we try to

540

:

cut corners, we try to make things that

are less quality, is maybe not really

541

:

the best way to go about trying to win

over a customer base, and I think that

542

:

even then, if you overwhelm yourself

with the small little details, and

543

:

you're not focusing on what your passion

is, that's when you get thrown off.

544

:

I had to learn that the hard way,

even starting out for my business.

545

:

What are the things that I'm really

good at, and what are the things

546

:

that I'm not so good at, that I

need to rely on others so that they

547

:

can help me get to that next level.

548

:

I have an accountant.

549

:

I have a bookkeeper.

550

:

I have a social media guru.

551

:

I do have legal advice that I'm given.

552

:

These are all things that, through

one source or another, I've been

553

:

able to cobble those together to make

this business come alive, but it's

554

:

about the passion for your service.

555

:

That hunger that you really want to give

back, the quality that you deliver, is

556

:

what people will remember the most, so

if you do skirt corners, if you do try to

557

:

make ends meet by doing imperfection, just

note that it's going to catch up with you.

558

:

If you're willing to do it over and

over again with consistent quality

559

:

and direction, resilience is the key.

560

:

The other key is patience, because as

even the Bible says, patience is a virtue.

561

:

You have to learn the balance of

demands of today and tomorrow,

562

:

being able to figure out how you're

able to just stay the course.

563

:

As I even wrap up my second full year

officially running my business, I've

564

:

learned so much about patience, and

it's okay if you don't get that sale,

565

:

if you don't get that person that wants

to work with you, there will always

566

:

be opportunities if you're willing to

keep on grinding, if you know that what

567

:

you're offering is true, but really.

568

:

You have to learn also that maybe

that was the right time for you

569

:

to take that step back so that

you can focus on other things.

570

:

The services that we provide, the

materials that we are granted,

571

:

isn't just about what we are able

to share from a quality perspective.

572

:

You also have to learn how to align

yourself with your business and what

573

:

you want to accomplish, and that means

that you have to be able to scale.

574

:

That's the key.

575

:

It doesn't mean that you always need to

have a lead generator, and I know that

576

:

many people would tell you that that's

crazy talk from this person named Josh

577

:

Smith, but the truth of the matter is,

is that are you ready to have numerous

578

:

leads that you continuously turn down?

579

:

If you're not ready to take on

those leads, you're not going

580

:

to be able to have success.

581

:

You're going to drive yourself into a

failure model that doesn't allow you to

582

:

see what you're truly capable of becoming.

583

:

Instead of people thinking that you're

really good, they're going to think

584

:

that you don't deliver, so being able

to meet the demands based on what your

585

:

level of capacity is, is absolutely a big

deal, but you also got to be satisfied.

586

:

You got to be happy with

what those results are.

587

:

If you're not satisfied or

happy, of course it's going to

588

:

make you very much depressed.

589

:

It's going to make you feel like you

are not doing enough for your business.

590

:

For the longest time in my life, even

before I started Your Speaking Voice,

591

:

I had to figure out what is it that

gave me satisfaction, what gave me

592

:

happiness, and I struggled with that.

593

:

For many of the people that I tell

my story to for a wide variety of

594

:

audiences, including most recently

at a Toastmasters club, I had to

595

:

admit that I had to figure out what

it is that my passion was all about.

596

:

I had to find my own voice first so that

I can share my voice now in a way that

597

:

is of stronger quality, that is able

to create context for so many different

598

:

types of people, but having that clarity

of what you're able to do, what you're

599

:

able to offer, is something that you

have to translate to your clients.

600

:

Senthil is a great SEO expert.

601

:

I would certainly hire him if I needed

that kind of service, because I know

602

:

that he identifies with that clarity.

603

:

He knows what I'm trying to offer,

but if I don't even know what to offer

604

:

when I'm trying to close the deal

with somebody that is interested,

605

:

this is where it all falls apart.

606

:

We don't need to be miserable, despite the

fact that we have to work for a living.

607

:

We can find that passion job.

608

:

We can create our own passion job.

609

:

It doesn't mean that we have to

fall into someone else's vision.

610

:

Yes!

611

:

It is okay to do that from time to

time, especially when the going gets

612

:

tough, and I've had plenty of people

that have come through my doors,

613

:

and I've had conversations with,

that we discuss this type of topic.

614

:

It's not easy sometimes to live life,

and you need that extra lift, you need

615

:

that extra boost of accountability,

but being able to learn the skills to

616

:

grow, being able to lift yourself up

from that devastating moment, means

617

:

that you also have to self reflect.

618

:

If you're not ready to self reflect

on what has happened, of course.

619

:

It's going to be a little bit longer

for you to be able to step into that

620

:

zone again, to make yourself feel like

you're worth a million dollars to be

621

:

able to achieve some of the things

that oftentimes we dream that we could

622

:

achieve, but we have to take our talent

to new heights, and that means that

623

:

sometimes, failure is okay to go through.

624

:

It's okay to take that 9 to 5 job,

flipping hamburgers, being able to prepare

625

:

meals for others, wait on tables, be

part of a whole ecosystem of opportunity

626

:

to serve others, but passion is what

we need to focus on in today's episode,

627

:

because if we don't have that hunger,

if we don't have that willingness to

628

:

really see what's above and beyond us, of

course our businesses are going to fail.

629

:

Of course our families

are not going to be happy.

630

:

Of course, even you and I might not be

willing to, be excited about all the

631

:

things that could be and will be, on

the horizon if we're willing to change.

632

:

I think that when we learn about

success, and we learn from all the

633

:

various CEOs that have been able to

run successful businesses, you name

634

:

them, they're all over the place.

635

:

It means that we can learn from other

people's mistakes, but we sometimes have

636

:

to experience those same mistakes that

those CEOs have gone through in order for

637

:

us to achieve success, so for you, today,

even if you can't find that satisfaction

638

:

in this instantaneous moment that you're

listening to this episode, just know

639

:

that that clarity, that direction, what

you're going to offer, will not derail you

640

:

from the miserable aspects of your life.

641

:

Sure!

642

:

Maybe you feel like it's

miserable, but you're not.

643

:

It's just a matter of the context that

you live in and that the miserableness

644

:

will go away, because as part of our

development, we all have ebbs and flows.

645

:

We go through valleys and mountaintops

as I've talked about on other episodes,

646

:

but in Senthil's case today, you

can learn that no matter what you've

647

:

been through, what you're able to

accomplish, what you're able to

648

:

achieve, you have what it takes.

649

:

Don't let failure set you back.

650

:

Don't let yourself be miserable.

651

:

Just dust the dirt that's on your pants,

lift yourself back up, even if that's

652

:

with somebody else, or with a job that

you might not want to stay with for the

653

:

rest of your life, and just know that

progress is all I'm asking you to have.

654

:

Success will come to you if you're just

willing to see yourself, not just getting

655

:

to that other side, but just knowing

that's just part of life, and living

656

:

life is all that I really want you to do.

657

:

Thanks for listening to episode

number 174 of Speaking From the

658

:

Heart, and I look forward to

hearing from your heart very soon.

659

:

Outro: Thanks for listening.

660

:

For more information about our podcast

and future shows, search for Speaking From

661

:

The Heart to subscribe and be notified

wherever you listen to your podcasts.

662

:

Visit us at www.

663

:

yourspeakingvoice.

664

:

biz for more information about

potential services that can help you

665

:

create the best version of yourself.

666

:

See you next time.

About the Podcast

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Speaking From The Heart
Your Speaking Voice LLC's Business Podcast

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About your host

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Joshua Smith

Joshua D. Smith is the Owner and Founder of Your Speaking Voice, a life coaching, business coaching, and public speaking company based in Carlisle, PA. Serving clients across the world, Joshua got his start in personal/professional development and public speaking in April of 2012 through his extensive involvement in an educational non-profit organization called Toastmasters International.

Toastmasters International operates clubs both domestically and internationally that focus on teaching leadership, development, and public speaking skills. Joshua quickly excelled in Toastmasters International and found that he had a passion for leadership and helping others find their confidence and their true "speaking voice". Joshua has held all club officer roles and most District level positions in Toastmasters International and belongs to numerous clubs throughout the organization. Joshua has also been recognized as two-time Distinguished Toastmaster, the highest award the organization bestows for achievement in leadership and communication.

Outside of his community involvement, education is something that Joshua has always taken great pride in. His academic achievements include a number of degrees from Alvernia and Shippensburg University. He earned a Bachelor's degree in political science and communications from Alvernia in 2009, a masters of business administration from Alvernia in 2010, and later a masters in public administration from Shippensburg in 2014.

In the professional world, Joshua has held multiple positions with the Commonwealth of Pennsylvania for over 14 years which includes a variety of data analytics, procurement, budgeting, business process improvement (IT and non-IT), legal compliance, and working with the blind. He has applied his public speaking and development skills in the professional world to tackle numerous public speaking engagements and presentations from all levels of the organization, including executive management.

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