Episode 182

Episode #177 - Growing Up

It is not easy to deal with individuals that, by age, should be acting as adults, but in reality, they are still in adolescent development. The challenges of working with such people directly can vastly wreck havoc on our approach to a variety of circumstances, regardless of what purpose that we can possibly contemplate. Today’s episode examines a few types of individuals that you could face (the denier of anything is wrong, the resister of change, and the plausible denier of anything happening at all), and how these personas should not hold us back from achieving what we have already done and will continue to do in our lives. Being “the parent” is not necessarily your responsibility, but guiding these individuals positively can be a first step to changing our mindsets in addressing these types of people.

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Intro/Outro By: Michael Dugan, Podcast Host: Voice4Chefs

Transcript
Intro:

Welcome to the podcast where relationships, confidence, and

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determination all converge into

an amazing, heartfelt experience.

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This is Speaking From The Heart.

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Joshua: Welcome back to episode

number 177 of Speaking from the Heart.

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I know that most of us have kids, and we

might have them even tugging and pushing

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us around even as we're listening to

this episode, but what about the people

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that are around us that act like kids?

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You know who I'm talking about.

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Those that are whining and crying

about something that is completely

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out of anybody's control, but

yet they want to be heard.

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They want to be acknowledged.

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Those that should have never

opened their mouth because now

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they're throwing a temper tantrum.

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They're trying to get everybody's

attention to say that this is the way

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that we should be handling it; and

then you have those that just deny

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that they ever did anything wrong.

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They're literally lying to you.

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They're telling you something

that is not true whatsoever.

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I think that even as we grow older, even

as we think that we have gotten through

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this phase of being an adolescent,

there's still adults, even to this day,

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that keep on acting like kids, and for

all those that want to be responsible

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parents, regardless of whether you

have kids or not, today's episode is

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for you, because I know, whether it's

in personal, professional, or business

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related topics that we have discussed,

we all have to deal with conflict,

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especially when people, adults for

that matter, pretend to be kids, and

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they act out of their own accord,

thinking that they're always right.

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Now, don't get me wrong.

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I'm not talking about the Karens of the

world, because essentially, even if we

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wanted to talk about that phenomenon,

that means we would have to do a deep

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dive into social media, why we even

give them attention in the first place,

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and examine why that is even happening.

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Why do we even care, but even then, I

have talked on this podcast about the

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importance of being able to be heard,

and even with kids, having that childlike

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curiosity can help us raise ourselves

to new heights, to new places that we

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could ever possibly get to, but now,

in this context that we're talking

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about today, we have to be better.

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We have to be more mature, so let's talk

about some of the people that you might

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face, especially as you go about your day

and how you can navigate through them,

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because even children sometimes need to

be ignored, maybe even disciplined, or

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have a stern talking to, which is why I

would recommend that even if a kid that

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is an adult is acting this way, using your

words, communication, is truly important.

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I think of three types when I

think of this type of conversation.

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The denier of anything that is

actually happening; they're wrong.

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Everything is wrong.

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The resistor of change; those that are

really not working on anything whatsoever

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and they don't want to change because they

feel comfortable the way they are, and

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are going to make sure that everybody else

doesn't change for their benefit, and yes!

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Even those that are deniers of

anything happening at all, that

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might be happening right now.

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That might be something that is a

true emergency, but they don't care.

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They want you to not

worry about it whatsoever.

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These types of personas, even in

this big macro universe that we live

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in, even if I wanted to make this a

Marvel reference in itself, doesn't

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mean that we have all these infinite

possibilities, all these infinite

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combinations that we're working through.

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We have to learn and understand that these

connections, these types of personas,

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could be in a variety of different ways,

and they each take their own light,

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so today, try to approach these areas,

thinking about how they relate to your

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business, your professional life, or

even your personal life for that matter.

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First, let's dive into the

denier of anything is wrong.

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These people always say that it's okay.

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Everything's going great.

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Why are you telling me this?

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There is nothing wrong whatsoever.

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They're literally ignoring

you and what valid concerns

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that you're trying to bring.

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You might be initiating the conversation.

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You might be trying to give solutions,

but they don't want to hear you.

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I can think of so many times in my

life where I had all the information.

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I knew what I was saying, what I was

doing was 1,000% correct, especially

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when it came to work related

tasks, but I was always ignored.

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I was never listened to, and the only

reason why that was happening was

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because nobody gave me the time of day.

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They didn't trust me.

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Why wasn't I trusted?

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I don't know.

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Maybe it was because of

something that I did.

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Maybe it was because of

something that was said.

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Maybe it was because of my

position; my status in the company.

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Regardless, being listened to means that

you have to open your mindset to the fact

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that if somebody's telling you that you

need to work on something, and they have

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genuinely seen it happening, give them a

few minutes to actually plead their case.

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I know that children sometimes

don't want to listen to reality.

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They don't want to have truth staring

right at them, and for that fact, I

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know that that will catch up to them.

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It will actually hurt them in the long

run if they keep ignoring you, and

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don't try to fix anything about it.

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Those are the type of people that

you have to say to yourself, "As

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much as I have tried to tell you,

this is what's going to happen.

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This is what is actually going to happen.

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You need to take action on

it.", and that's all you can do,

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especially if your hands are tied.

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It's a completely different type of

discussion when we're talking about your

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business, and if you are that type of

person that is running your business,

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not listening to those that are around

you, it's time to pay attention,

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because they know more, and are a lot

more educated, than you might imagine.

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They might also have a reason, firsthand,

as to why they're saying what they're

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saying, and you need to take course

correction before you find yourself not

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without that employee for that matter,

but also, might be heading into the red,

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so those types of people, the deniers

of anything is wrong, is something

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that you need to be careful about.

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Number two is the resistor of change.

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Now, this is not the same as the

first one, because the denier

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is okay with change, but it's

okay with it on their own terms.

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Those that are resistors will throw

up roadblocks left and right, trying

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to get you to not even make any more

attempts, using your own energy, to try

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to fix what is happening around you.

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Maybe they don't want this

change to happen, because it

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will directly impact them.

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They're very stubborn.

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It's almost as if you're trying to

give your child a bath, and I know

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that as a younger kid myself, my mom

and dad always had frustration with

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me, but that's just the nature of it.

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Some of us don't like to be in

the water, and that's exactly how

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you could associate with this.

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People that are resistant to

change don't want to be changed

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in terms of their environment.

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The water that they might be standing in

feels okay, but they might have gotten

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used to the temperature change, and the

things that are happening, and they have

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no idea that something bad is occurring.

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Those that are resisting change

have to learn how to understand how

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change can actually be a benefit.

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It doesn't mean that every single time

a change occurs, it is a negative, so

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for those that are out there trying

to figure out how can we connect with

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each other, how we can help each other

understand that change is okay, go to

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a Toastmasters meeting, and I know that

I've talked about Toastmasters for so

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long now on this show, but hear me out.

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Toastmasters helps you to understand,

and break that vein of thinking that

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you are good enough, that you are

trying your very best, because you

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can receive feedback that is not only

constructive, but also help you in

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your relationships, help you in your

confidence, and build determination

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to wanting to fix it with a supportive

group of people, but regardless of that,

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you can form teams in your business.

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You can have other confidants,

friends, family members for that

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matter, that are objective in nature,

helping you to give feedback, and how

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you need to stop resisting change.

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If you're willing to build those kinds

of relationships, if you're able to

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see through the trees and get to the

other side of the forest, and have that

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open pasture that you can walk on, you

can stop resisting change, so for all

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those that are doing that, and you know

somebody that is, try to help them out.

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It doesn't mean that they

have to be tepid in the water.

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They can be lukewarm, and it's

okay, if they're just willing

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to see that it's alright to be

cold and hot at the same time.

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They have to see the bigger

picture is what I'm trying to say.

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The last type of children is the plausible

deniers of anything happening at all.

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It isn't about ignoring it, or is it?

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Those that say that something is wrong

might be ignoring it, but it's not the

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same type of plausible deniability.

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Not only do they see that something is

going wrong, not only are they resisting

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the change, but they are putting the

blinders up . They don't want anything to

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do with it, and they will punish you if

you are trying to make any sort of attempt

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whatsoever to do anything about it.

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Everything is fine.

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The building might be collapsing, there

might be people on fire, there might be

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emergency vehicles outside, but go back

to your desk, keep on working, and if

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I need you, I know where to find you.

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Those types of people are really

the most ignorant of them all,

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because you know that you need to

do something right at this moment.

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We've reached this critical moment in

which we need to fix this, but they are

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not willing to budge on their position

and they're not willing to change.

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This type of persona is also denying

that anything that has occurred,

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even after those emergency vehicles

showed up, is really serious.

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They don't care whatsoever about what

it means to go through these different

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situations, these different concerns.

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I know that maybe those types of

people are frustrating to work with,

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because they are simply changing the

reality and they don't want to accept

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responsibility, but you have to also

understand that if you can't work

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with those types of people, if they're

not willing to change, and you tried

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everything that you could, especially

with what I have mentioned with the other

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two personas, it's time to pack up and

leave, and I know that can be very hard.

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I know that can be very challenging.

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That's almost me saying to you, and

I know, I'm going to hear it, "Josh!

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You're saying that I need to divorce my

husband when he doesn't change one thing?

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That's crazy!

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We should be able to work that out.",

but that's after you possibly utilized

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all the resources, all the available

tools, maybe even going to therapy for

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that matter, to get counseling for your

marriage, and you're still saying that

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that is going to be okay, that this

behavior is acceptable to tolerate.

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To me, whether you disagree with me

or not, it sounds like you're living

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in an alternate universe yourself.

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You might be the plausible denier of

something that should be changing, and

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you're not willing to change yourself.

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I know that's a hard pill to swallow.

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That means that you have to tell your

kids, "You need to stop saying that.

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You're lying to me.

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You have to set the record straight.",

and being the parent, sometimes it's

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not necessarily our responsibility,

especially for these kids should be

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adults, and they should know better,

but have you ever stopped to consider

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that maybe these children, these people

that are acting out, never really had

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a good role model to begin with, and

maybe they couldn't grow up because

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they had some of their own issues?

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Maybe they didn't know what was

going on around them, for all

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intensive purposes, because they

were fed the wrong information, to

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even look at in the first place.

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I know that our automatic conclusion

is that they are wrecking havoc.

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We need to do something about

it, and it's absolutely extreme.

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We need to get them in a meeting.

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We need to give them a

disciplinary conference.

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We need to sit down with our

significant other, tell them that

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they're doing horrible things to us.

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We need to blast it on social media

when that business does wrong.

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We need to tell our boss that they're

a disgusting piece of shit, especially

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when they do something terrible to us,

and they mess with our future, but in

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all those rapid fire suggestions of

different scenarios that you might be

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going through, have you ever stopped

to ask the question, "What is going on?

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Are you okay?"

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Human compassion is something that

at the heart of these three things is

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really how we can nurture somebody,

especially if they're acting as a child,

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to come back to reality, and I'm not

saying that my solution is foolproof.

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Please don't walk away thinking that I

have all the answers, but in the times

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in which I just wanted to be heard, and I

have approached people in Toastmasters, in

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my relationships, and even addressing my

own shortcomings, I realized that I wanted

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compassion, but guiding these people into

positivity is really the first step that

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you can take in all of these different

types of personas, whether they're

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denying that anything is wrong, they

are resisting change, or they don't even

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care that anything is happening at all.

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These are all mindsets that if you're

just willing to take a moment and

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have them listen to you, but you do

it with a human centered approach,

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with a heart of gold, you will find

that the whole conversation, the whole

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tone for that matter, will change.

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I think that we see some of that,

especially in our country, whether

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you like it or not, of how you can

form some of these relationships.

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It's not easy sometimes starting from

scratch, especially when the culture that

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we live in means that we have to take

sides, but we never had to take sides.

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That was always our strength in which we

were unified, that we were able to work

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together, that we were able to share what

is on our hearts, and on our minds, have

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constructive, passionate debates, and

being able to solve some of the biggest

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problems growing up by being willing to be

on the other side of the table, listening

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with an intentional heart, an intentional

brain, of what it meant for them to

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go through what they're going through.

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That could be as simple as starting a

conversation today with somebody that

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has pushed you aside, made you feel

insignificant, maybe acted in a bad way,

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especially with the temper tantrums that

they're throwing, and seeing that maybe

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there is something deeper happening.

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We have lost our way, ladies

and gentlemen, in which how

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we can connect with others.

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It isn't about responding to social

media, we've talked about this on

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other episodes of why we need to

avoid always trying to type it out.

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Our words, the way in which we say them,

the way in which we even speak into our

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phones, and even our body language when

we're there in person, can make all

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the difference in our relationships,

confidence, and determination, especially

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when we're growing up, and trying to

speak from the heart, so today, If you

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know of somebody that is acting that way,

whether they're acting like a terrible

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adult, although they are really a child,

and you are trying to help them see the

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light, try to have it in a different way.

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Take them out for lunch if you're at work.

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Have them grab a bite to eat

while you're able to drive.

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Take them into the conference room.

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Explain to them why you feel

the way you do, and if you're

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at home, take the kids outside.

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Take them to the grocery store with you.

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Take them to a nice restaurant.

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Explain to them the value

of what it means to grow up.

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We all care about each other.

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I know we do.

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It's sometimes masked by different

motives and tensions that we have inside

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of ourself, but if we're able to stop

wrecking havoc, and we can change the

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circumstances to a positive mindset,

regardless of the types of people that

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we might interact with, trust me on this.

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I think you're going to see different

results, a different connection, if you

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will, not only with those individuals,

but I think it will help you mature from a

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child to an adult, because let's face it.

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You and I can also act like little

children, and it's okay to be

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reminded that now is the time,

as an adult, to learn and grow

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in a variety of different ways.

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Regardless of what you might

think about it, we have a voice.

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Let's use it today, because

we have that voice that is all

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powerful, and excited with childlike

curiosity, to change the world.

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Thanks for listening to episode

number 177 of Speaking From The

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Heart, and I look forward to

hearing from your heart very soon.

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Outro: Thanks for listening.

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For more information about our podcast

and future shows, search for Speaking From

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The Heart to subscribe and be notified

wherever you listen to your podcasts.

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Visit us at www.

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yourspeakingvoice.

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biz for more information about

potential services that can help you

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create the best version of yourself.

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See you next time.

About the Podcast

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About your host

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Joshua Smith

Joshua D. Smith is the Owner and Founder of Your Speaking Voice, a life coaching, business coaching, and public speaking company based in Carlisle, PA. Serving clients across the world, Joshua got his start in personal/professional development and public speaking in April of 2012 through his extensive involvement in an educational non-profit organization called Toastmasters International.

Toastmasters International operates clubs both domestically and internationally that focus on teaching leadership, development, and public speaking skills. Joshua quickly excelled in Toastmasters International and found that he had a passion for leadership and helping others find their confidence and their true "speaking voice". Joshua has held all club officer roles and most District level positions in Toastmasters International and belongs to numerous clubs throughout the organization. Joshua has also been recognized as two-time Distinguished Toastmaster, the highest award the organization bestows for achievement in leadership and communication.

Outside of his community involvement, education is something that Joshua has always taken great pride in. His academic achievements include a number of degrees from Alvernia and Shippensburg University. He earned a Bachelor's degree in political science and communications from Alvernia in 2009, a masters of business administration from Alvernia in 2010, and later a masters in public administration from Shippensburg in 2014.

In the professional world, Joshua has held multiple positions with the Commonwealth of Pennsylvania for over 14 years which includes a variety of data analytics, procurement, budgeting, business process improvement (IT and non-IT), legal compliance, and working with the blind. He has applied his public speaking and development skills in the professional world to tackle numerous public speaking engagements and presentations from all levels of the organization, including executive management.

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