Episode 29
Episode #27 - Finding Our Best Solutions From Business Problems
This episode focuses on the final service of the business: business coaching. This is the more flexible of the solutions made available through Your Speaking Voice LLC. No matter what kind of business it is (non-profit, corporation, or small business idea waiting to be grown), walking through the unlimited options for growth is important. Businesses, however, also have problems, and this episode focuses on this aspect as well with ways this coaching business can help others achieve successful results.
This is part sixth (and final part) of a series of episodes exploring the wide variety of services that Your Speaking Voice LLC provides to interested clients.
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Intro/Outro By: Michael Dugan, Podcast Host: Voice4Chefs
Transcript
Welcome to the podcast where relationships, confidence, and
Intro:determination, all converge into an amazing, heartfelt experience.
Intro:This is Speaking From The Heart.
Joshua:Welcome back to episode number 27 of Speaking From the Heart.
Joshua:Today, we're going to talk about the final service that my business offers
Joshua:that helps anyone, no matter where you're at in the world, to become
Joshua:better at what you provide, and I think that is the underpinning of what
Joshua:all of society requires us to have in order for us to function moving
forward, and that is:business coaching.
forward, and that is:Business coaching isn't just limited to just corporations.
forward, and that is:I'm actually talking about non-profits.
forward, and that is:I'm talking about small businesses.
forward, and that is:I'm talking about any type of entity that is having any sort of solution
forward, and that is:that they need to have in order to overcome a problem that they might
forward, and that is:need to overcome, especially if they're going through some tough times in
forward, and that is:their growth and in their development.
forward, and that is:Being that I have been in state government for over 13 years, I've had
forward, and that is:the opportunity to work with businesses of all sizes in a variety of different
forward, and that is:capacities, and know that from the side in which I view this as, being able to
forward, and that is:see what businesses go through often means taking a look underneath the hood of
forward, and that is:what they are essentially going through.
forward, and that is:In other words, it isn't just about finding the problems that might exist,
forward, and that is:but finding the best solutions that help to address what might actually be
forward, and that is:transpiring, because problems aren't necessarily the word that I want to use in
forward, and that is:the context of this discussion today when talking about the services that I offer.
forward, and that is:Problems come from all shapes and different sizes, and they often might
forward, and that is:have some difficulty in being able to be categorized in such a way that really fits
forward, and that is:what sort of things need to be done in order to fix whatever the situation is.
forward, and that is:Instead of using the word problem, however, I would like to use the word
forward, and that is:context, because having the business context of what is actually transpiring
forward, and that is:can help us to understand what might need to be the path moving forward.
forward, and that is:Now, this isn't just your run of the mills, problem solving, one stop shop
forward, and that is:here at Your Speaking Voice, LLC.
forward, and that is:It's actually about understanding what could be the ways in which we move
forward, and that is:forward while still obtaining the mission and the vision and the values of what
forward, and that is:you go through, and just like any good business, my business will always have
forward, and that is:some sort of problem because we're trying to always redefine what might be
forward, and that is:the possible solution that we need to address, or should I say the context.
forward, and that is:For me, especially, understanding what it can be to address whether I'm having
forward, and that is:accounting issues, legal issues, or having some sort of internal strife
forward, and that is:that's causing me to have these problems in the first place, oftentimes means
forward, and that is:addressing the undertone of what is actually happening in the first place.
forward, and that is:In other words, understanding what causes those contexts to occur might
forward, and that is:help us to get to the root of ways in which we can create solutions.
forward, and that is:I think that we oftentimes overthink the problems, or the contexts, that we
forward, and that is:have so that we are always spending so much meticulous time trying to solve
forward, and that is:something that might not need to be solved because it isn't just about what
forward, and that is:you might view as the context, it's what everybody else views as the context.
forward, and that is:A perfect example of this is even some of the things that I have seen in state
forward, and that is:government over the last 13 years that I've worked, have included things that
forward, and that is:maybe might be normal for some people that are really attuned to what happens
forward, and that is:in government in general, but it isn't just about dealing with what is happening
forward, and that is:all the time, it's about understanding what some of the things are that are
forward, and that is:motivating those contexts; whether the people are saying things, whether
forward, and that is:they're doing something that might not be attuned to what other people are seeing.
forward, and that is:Oftentimes it goes to the root of what this is really all about:
forward, and that is:communication and leadership.
forward, and that is:Communication, especially in an organization, is truly important so
forward, and that is:that you're able to have not only the parameters of what you're trying to
forward, and that is:achieve, but you have a set of processes and procedures that will help you guide
forward, and that is:that employee or employees along the way.
forward, and that is:It also means understanding too that even if you're just one person, having
forward, and that is:an outside context that helps bring in a different thought or perspective
forward, and that is:can help radically change what those problems, or contexts are, and create
forward, and that is:some of the best solutions that are out there that we often don't think about.
forward, and that is:When we're thinking about the fact that growth is so important to be able to
forward, and that is:have those options available to us, we often have to look to the outside
forward, and that is:lenses of what we're actually going through or understanding so that we
forward, and that is:can be able to move the needle forward.
forward, and that is:I think for businesses, especially that have problems, oftentimes do not see
forward, and that is:because they have what I like to call groupthink, and I see that happen,
forward, and that is:especially in agencies within the government that might have this one
forward, and that is:thought of how it always has been done, but is not willing to expand upon what are
forward, and that is:some other ways to do it, and it doesn't mean that it's a bad idea, maybe because
forward, and that is:there's some sort of regulation or some sort of thought process that's involved
forward, and that is:with having some of the things that we are working through, but we also have to
forward, and that is:understand that businesses have to focus on what we can do to help coach to get
forward, and that is:to that other side, which often might involve a variety of different tools and
forward, and that is:solutions, which my business provides.
forward, and that is:It isn't just about the ideas that we can generate to help solve those
forward, and that is:problems, or even the ways in which we take tactfully the way that we move
forward, and that is:forward, but it's about understanding and learning through the coaching
forward, and that is:business how we can achieve success by being able to learn from peers and being
forward, and that is:able to apply it into a new solution.
forward, and that is:I think the best way to talk about it without being so theoretical
forward, and that is:is to talk about an example that even I have gone through when it
forward, and that is:relates to these sort of problems.
forward, and that is:For me, especially as I've started out this business, one of the biggest
forward, and that is:things that was always a problem was making sure that clients that were
forward, and that is:interested in approaching me had the right methodology of learning about
forward, and that is:what my business is all about, and I was one of those people that was so paper
oriented:having these questionnaires, having them fill out all these different
oriented:forms, and then I realized that the client just wants to get a solution.
oriented:Why am I burdening them with more paperwork, more information, and having
oriented:them to explain themselves all over again, when I can just meet with them face to
oriented:face and have those questions answered?
oriented:I changed radically the way in which I even did business early on after I
oriented:realized and received some great advice from a mentor of mine that allowed me
oriented:to understand that maybe the way that I was doing it wasn't always going to
oriented:be the best way that I should approach it because, although I wanted to get
oriented:all this information, the way in which I was doing it was not conducive.
oriented:Retooling or relearning how we do these things is so vitally important
oriented:so that we are able to grow, especially when it comes to sales.
oriented:Another prime example of this is even getting the word of
oriented:mouth out about my own business.
oriented:Truthfully, it's very much a struggle to sometimes get the word of mouth
oriented:out, even with all the vast channels of social media at my disposal, but learning
oriented:the ways in which I can incorporate my messaging, even through this podcast,
oriented:which I've been doing throughout the last several episodes, detailing what my
oriented:business is all about, has shown me that there are a wide variety of different
oriented:ways in which we can communicate the same message by not always relying
oriented:on the same traditional channels.
oriented:By being able to be more diverse in the ways in which we provide offerings, and
oriented:being able to achieve the same effective result, it has allowed me to grow and
oriented:be able to become more recognized in the bigger world, but it doesn't always
oriented:mean that sometimes those same solutions that work today are going to work in
oriented:the future, which is something else I provide, which is actually evaluating
oriented:what businesses are currently doing after gathering all the information
oriented:that's necessary and providing an assessment of what can be done to help
oriented:change course or give recommendations.
oriented:Again, just like any other coaching relationship, although providing my
oriented:perspective does mean that the other side has to embrace it just as much
oriented:so that we're able to move from where those best solutions are, but to be
oriented:able to embrace what the solutions are being provided that are on the table.
oriented:Because of the ways in which businesses operate and especially the type of
oriented:business that you have, it could certainly make a big difference in the
oriented:ways in which we're able to communicate effectively and lead effectively as
oriented:well, so that we're able to go in the direction that we thought we were going.
oriented:Being able to embrace change, especially when it comes to this sort of subject
oriented:matter, is truly important to understand and communicate effectively because if
oriented:you're not understanding that, especially with the person that is making these
oriented:decisions to implement the changes, everything will fall apart, which is why
oriented:I always give tips and suggestions when it comes to these sort of aspects to help
oriented:learn and engage in the ways in which we can make substantial growth occur, not
oriented:only with the person that is leading that change, but also the ones that have to
oriented:implement or follow along with it as well.
oriented:This is why it's so difficult sometimes for businesses, even after providing
oriented:recommendations to embrace those sort of changes, and I've even seen with
oriented:some individuals, especially as I venture into this new world, having
oriented:that difficulty sometimes of wanting to embrace that change because of
oriented:the potential red tape or even the bureaucracy that might be involved.
oriented:When we take a big step back from what we've been actually doing and looking at
oriented:it at the lens of which we are able to accomplish things, the world radically
oriented:changes because of the ways in which we're able to make and systemically change the
oriented:thought process that goes along with it, and that's what this is really all about.
oriented:It's changing the thought process and thinking about ways in which we have
oriented:never explored before so that we are able to then be able to do what we
oriented:were set out to do in the first place.
oriented:Seeing that growth is not only important, but being able to embrace the context
oriented:of that new change is why this is so important at its heart, and at its core,
oriented:to be able to implement successful change.
oriented:For the longest time, I have always believed, especially when going through
oriented:school and learning about the ways in which businesses are formed and then
oriented:managed, had to be done in a certain way.
oriented:There always had to be a methodical set of steps, but that's the
oriented:academic in me that was once talking.
oriented:Now that I have real world experience that I've been able to apply over
oriented:the last several years, I've noticed that there isn't one clear cut
oriented:solution to every single problem.
oriented:Everyone feels that it's about feeling comfortable about change,
oriented:that's what's really important.
oriented:Being able to embrace what you're able to do; to be able to see and say what
oriented:is on your mind; to be able to have a participation and the solution that
oriented:needs to drive the direction the business all contribute to the different types
oriented:of ways in which an organization moves forward, but I would struggle to even say
oriented:today that that isn't always the case.
oriented:We need to be able to embrace, in this radically different world in
oriented:which is always changing because of the rate of which technology has
oriented:grown, which I even talk about with my professional development coaching in
oriented:the last episode when we discussed my professional development opportunities
oriented:that are available to clients.
oriented:This is all about understanding not just what you can do personally,
oriented:especially in the ways in which you can enhance your quality of skill
oriented:sets and knowledge and abilities, but it's about understanding with full
oriented:conviction and trust that you have something that you can share with others.
oriented:Not only is it about you, it's about everybody that's involved.
oriented:Being able to understand and gauge what is important, especially with the people
oriented:that you're going to be implementing this change with and the people that
oriented:are affected, means understanding the culture of the organization.
oriented:Context is why everything starts with just that one word, because if you
oriented:understand the context in which you're trying to change and you learn a little
oriented:bit more about what is actually involved in the first place when it comes to
oriented:that change, you can certainly make strides and differences along the way
oriented:that allow you to create some of the coaching opportunities that will help
oriented:you at all levels of the organization.
oriented:It's not just about setting goals in this example, but it's about also
oriented:implementing the ways in which you will deploy those sort of tasks.
oriented:That's something that we offer as well as part of the business coaching format.
oriented:You have to understand to implement that change requires also getting
oriented:everyone else on the same page, because isn't that what this is all about?
oriented:Being able to change?
oriented:I think for many of us, especially with all the services that I provide,
oriented:even in the past episodes that I have shared this with you throughout the
oriented:summer months, have shown to you that there's a lot that we can provide
oriented:here at Your Speaking Voice LLC.
oriented:No matter if you're a individual, or your company, or you're something in
oriented:between, you have the opportunity to change everything about what you're doing
oriented:and provide a perspective that otherwise wouldn't be provided if it wasn't for
oriented:somebody giving you advice and helping you to understand where you're coming from.
oriented:Whether that's preparing for your next interview, having your resume written,
oriented:maybe even getting some life coaching and public speaking coaching along the
oriented:way, being able to professionally develop yourself or even change the model of
oriented:your business as a whole, all these things contribute to the voice that we
oriented:have, and I think that's why it's so important to not only establish the great
oriented:relationships of people so that you're able to institute that change, but you
oriented:have the confidence to lead forward in making those changes in your life
oriented:with determination and the support of someone like me: a coach that's willing
oriented:to have your back every step of the way.
oriented:With somebody like that, especially when it comes to business coaching, not only
oriented:are you changing the problem that you have, or the context, you're helping
oriented:yourself create the best version of everything that you could ever imagine.
oriented:Not even just your voice, but the way that you enhance where you currently are today
oriented:and moving yourself to the future, because you are the guiding lights of the world.
oriented:It doesn't matter where you are at in the organization.
oriented:It doesn't matter what you are within your own personal or professional development.
oriented:It doesn't matter if you need to be polished a little bit more
oriented:when it comes to your resume or even your interview technique.
oriented:All it takes is for you to realize that you have all these wonderful skills
oriented:to share to the world and that you're able to change where you are going.
oriented:If all you're able to do is be able to say that you want to make that
oriented:change, no matter what situation it is, I'm willing to work with you.
oriented:If you are willing to say that you're able to do what you need to do in order
oriented:to create the best version of yourself, I'm ready to sign you up, but more
oriented:importantly, above anything else, if you're willing to carry forward something
oriented:that systemically changes you for the rest of your life, let alone the trajectory
oriented:in which you want to accomplish, you are going to be the best version of anything
oriented:the world has ever seen, and to me, that means so much to not only coaches.
oriented:Family members, professional development people, or any
oriented:other group for that matter.
oriented:It means that you are the shining star that everyone else wants to look up to,
oriented:and for that, money will never be able to buy that, and I think that for many
oriented:of us, money is no object when you have that kind of success going behind you.
oriented:All it takes is just changing your mindset.
oriented:Thanks for listening to episode number 27 of Speaking from the
oriented:Heart, and I look forward to hearing from your heart very soon.
Outro:Thanks for listening.
Outro:For more information about our podcast and future shows, search for Speaking From
Outro:The Heart to subscribe and be notified wherever you listen to your podcasts.
Outro:Visit us at www.yourspeakingvoice.biz for more information about potential
Outro:services that can help you create the best version of yourself.
