Episode 133

Episode #128 - "Bon Voyage!" To A Rock Bottom Past: An Interview With Bonnie Hardie

What we may not know about individuals in our lives can be surprising, especially if they keep deep, dark secrets about aspects that they are struggling with, as they be uncertain about what others may have as a response to certain areas of our lives. How we handle those areas in our lives on the inside does not (& should not) affect what we can be on the outside to treat others, especially in the realm of empowering ourselves. Even at rock bottom, you can change the facets of parts of your life that help to eradicate anything that may stand in your way...including what today's guest offers. As a coach, Bonnie Hardie has navigated various types of situations with her clients, but her story today will enshrine how you can say, "Bon Voyage!", to personal situations, albeit debilitating, to change your circumstances in your life for the better.

Guest Bio

Bonnie is a Women's Empowerment Coach with an emphasis on Mindset/Gratitude/Personal Development/MindBody Connection & is based in Central Florida. She empowers mid-life women to say "Bon Voyage" to the shackles in their mind so that they can live their best life and Reclaim their Joy/ Passion. Bonnie is also a frequent international podcast guest and Summit speaker. She is a vision board expert and uniquely combines a Vision Board and the Wheel of Life - color coding the Wheel of Life. Her 5x5 Formula To A Rock Solid Day Program is 5 activities that can be done from 1-5 minutes in the morning so that your day starts off "Rock Solid", which include areas such as grounding yourself and deep breathing.

Facebook Page: https://www.facebook.com/bonnieshardie/

Visit Our Website: https://speaking-from-the-heart.captivate.fm/

Visit Our Business Website: https://www.yourspeakingvoice.biz

Support The Mission Of The Business! Donate Here: https://speaking-from-the-heart.captivate.fm/support

Intro/Outro By: Michael Dugan, Podcast Host: Voice4Chefs

Transcript
Intro:

Welcome to the podcast where relationships, confidence, and

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determination all converge into

an amazing, heartfelt experience.

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This is Speaking From The Heart.

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Joshua: Welcome back to episode

number 128 of Speaking from the Heart.

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Today, we'll have Bonnie Hardie

join us, and Bonnie is a woman's

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empowerment coach with an emphasis

on mindset, gratitude, personal

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development, and mind body connection.

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She's based in Central Florida, and

she empowers midlife women to say,

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"Bon Voyage!", to the shackles in their

mind, so they can live their best life,

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and reclaim their joy and passion.

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Bonnie is also a frequent international

podcast guest and summit speaker, and

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she is a vision board expert and uniquely

combines a vision board with the real

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life, which is color coding the wheel

of life, which involves color coding.

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Her five by five formula to a rock solid

day program is creating five activities

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that can be done for one to five minutes

in the morning so that your day starts off

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rock solid, which includes areas such as

grounding yourself, and deep breathing.

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Now, I will say that you might have some

difficulty in some parts of this episode

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to be able to hear clearly because we

had some technical issues throughout the

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recording, based on the location in which

she was recording at, but, nevertheless,

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you will find that in today's episode, I

really thought I had a good understanding

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of what Bonnie was all about, why she

does what she does, and we even talk about

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some of these very aspects about what she

really is, but wait till the very end,

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in which I'm not going to spoil it for

you, but there's quite a surprise about

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her life story that, even with all the

things that I had found out about her

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today, I actually realized that sometimes

a book should not be judged by its

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cover, but, being able to get from that

one side to the other side so that you

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can empower others, and to help others,

really aligns with not just what my story

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has been all about, but I'm wondering if

for you today, my listeners, it aligns

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with you as well, because let's face it.

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When we get over ourselves, and we get

over the fact that not everything is what

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it appears, I think you might be surprised

by the end result, especially when you get

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to know others for what they truly are.

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But with that, let's go to the episode.

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Alright, we're here with Bonnie Hardie.

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Bonnie, thanks for sharing

your heart with us today.

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Bonnie: Hey Josh, thank you

very much for having me.

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I do appreciate it and happy Thursday.

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Joshua: Yes, happy Thursday as we're

recording it on a Thursday, so thank

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you so much for being able to take

some time to interview with me, and

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I've already let the audience know a

little bit about you, and I want to get

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started with this question that I had

just reading your bio to the audience.

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What got you into coaching

in the first place, let alone

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women's empowerment coaching?

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Bonnie: That's a good question, Josh.

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I get asked that all the time, and I am

my own best client, to be honest with you.

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I am one of those women that's

not really sure what's going on.

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What is next for me?

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I'm not a widower.

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I'm not a divorcee.

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I don't have any kids, but I'm at that

age where I'm 59 right now, and it's like,

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what's the best way that I can help other

people and help myself, so I said, "Look.

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Yeah, I have been through anxiety,

depression, PTSD, domestic violence,

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deaths of family members and stuff

like that.", and had people say,

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"You know, your feelings are silly.

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You don't deserve this.

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You don't deserve that."

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I'm very anti bullying, and

I'm very pro empowerment.

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My elevator pitch, so to speak, is

I empower midlife women to say "bon

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voyage" to the shackles of their mind

so that they can live their best life

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and reclaim their joy and passion.

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You know, sometimes maybe when you

were growing up, your best friend

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or your sibling said, "Hey, you

can't dance or you can't sing.

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You're too loud.", and now when you're

older, you don't want to do anything

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because of what was programmed in you so

long ago, and you know, Bonnie and Bon

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Voyage works out pretty good to me, and

it's like, just get rid of the shackles

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in your mind, and as long as you're

not doing anything illegal, immoral,

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or unethical, do what you want to do,

do what makes you happy, and if other

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people don't like that, well, I'm sorry.

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I'm going to live the life that I want

to live, and you can come along with

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me for the ride, or you can just stand

by and watch me and wave bye bye.

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Joshua: Well, it makes me really

want to ask this question.

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Have you done anything illegal, unethical,

unmoral, because if you're working

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with people like that, you must have a

story behind one of those categories.

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Bonnie: No, I'm pretty clean and stuff

like that, and I try to be around people

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who are pretty clean, and I say, as long

as you're going on the straight path,

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you should be doing what it is that you

want to do, because you just want to be

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doing the right stuff and all that kind of

stuff, so, I'm pretty clean myself, and I

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try to just to hang out with other people

who are cool and don't have any problems.

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I don't need too many problems in my life.

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Joshua: Well, hey, I just had to

check because that came to my mind

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right away, but when you say, "have

people go on a straight path", what,

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in your mind, what does that mean for

somebody listening, because I think we

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all have different paths that we take

and they're not necessarily straight,

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so how do you help people do that?

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Bonnie: Well, you know, I talked to

them about what their passions are,

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what their hobbies are, what do they do

that makes them happy, and if they can

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turn that into something that makes them

money, or some type of business, that's

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always a good thing, because money is

really important, and, you know, they

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say you'll never work a day in your life

if you work in doing something you love.

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What makes you happy?

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What makes you want to get up out of

bed in the morning and go do stuff?

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If you wakep every day and you hate

your job, you don't want to get up.

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You're not motivated; then let's see what

you like to do that's going to make you

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really want to just jump up out of bed and

be rocking and rolling, even if it's cold

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out, or rainy out, or whatever, you know.

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Joshua: Yeah.

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You saying that made me think of a

couple of things relating to what gets

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me out of bed; what makes me want to keep

pushing forward, and I work with both

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men and women, so I'm kind of curious.

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You probably are doing a lot

more with women as it relates

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to not only the day to day.

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I don't know if there's a particular

type of client that you work with,

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whether that's a business sort of sense

or a personal sort of sense, but has

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there been a common theme that you've

seen in coaching that maybe some people

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are struggling over other things, like

maybe they're struggling with work

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life balance; maybe they're dealing

with setting goals and achieving them.

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What's the most common thing that you've

seen in your line of helping women?

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Bonnie: Probably like the setting goals.

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They kind of know that they want to do

something, but they're not really sure

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what it is they want, or how to get there.

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We've got a lot of different things going

on in the United States, and in the world,

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this year, so I'm a vision board expert.

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I do vision board workshops, so

it's like, how is:

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How is 2022 for you?

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How do you want your 2024 to be?

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I came up with this little thing called

let me help you Soar in:

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try to think about what does make you

happy, what you like to do, that will

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get you motivated to get out and rock

the world and rock yourself, you know?

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Joshua: How do you rock the world, Bonnie?

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You got me really curious now.

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Bonnie: I rock the world by trying to

empower people, trying to uplift people;

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trying to improve people, see how

people are, and there's somebody that I

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know that has a little bit of anxiety.

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She sometimes gets kind of overwhelmed

at work, so I frequent her place of

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business, so what I did a few days

ago is I gave her something else to

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think about when she gets overwhelmed,

and starts to get a little anxious.

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I say, " Why don't you put your mind

onto this for a little while?", and

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she did, and she came up with a really

great idea that really helped me out,

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so I do cognitive behavior therapy also,

so that's just kind of switching your

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behaviors and switching your thoughts

about stuff, so I took her mind off of

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what was going on right then that was

causing anxiety, and I put it on something

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else, and then, afterwards, she was

like really happy that she really was

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able to help me, so I changed her whole

world in like 10 to 15 minutes, so that

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made me really happy too to see her.

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A few minutes earlier, she was almost

shaking because she was getting so

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anxious, and then she's got a big smile

on her face, and she's really happy, and

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she's telling somebody else, "Hey, look.

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I did this, and I'm helping Bonnie

with this project, and she's really

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happy with what I did.", and stuff

like that, so that floats my boat.

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That makes me happy when I see that

I've helped somebody else today.

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Be kind to others, and you help others

out, and don't look down on other people.

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Everybody's the same.

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Definitely.

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Joshua: I feel that is such a lost art.

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I've talked to other guests that I've

had on the show about having that sort

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of concern to when it comes to not only

addressing the mindset that we typically

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have about that, but also overcoming that

stigma, because I think we get wrapped

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up in those sort of thought patterns

ourselves, so when you say that you try to

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switch people's thoughts about what they

are viewing; I mean, is that the typical

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sort of way that you do it, given the

example that you have, or do you do other

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ways of helping people to kind of tune

that thought out that might be bothering

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them and going into another direction?

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I wonder if you could share a

couple other ideas or things that

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you've done as it relates to that.

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Bonnie: Well, It kind of depends

on the person or situation.

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Sometimes, I'll tell people, you know,

if you're at your job and you're getting

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like really anxious about something, have

a code word that you can give to your

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boss to let them know that you may need to

just go off for a couple minutes, or some

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people, they like to squeeze stuff or they

have the fidget spinners or something.

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Just stop, take a couple of deep breaths.

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Just relax for 30 seconds.

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Sometimes 30 seconds to one minute

helps tremendously, so just kind

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of stop, take a deep breath.

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I tell him into the nose, hold for a

couple of seconds, out through the mouth,

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because you can kind of tell when you're

looking at them that their shoulders up

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to their ears, and then their shoulders go

down and you can see them relax and fill

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your lungs with air completely as much as

you can, so, it just kind of depends, and

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I know people who do EFT tapping, so I

can do that a little bit, or I do the CBT,

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or I just help them meditate depending on

the situation, maybe journal a few things,

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or name a couple things they're grateful

for, and so, kind of depends on the person

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and the situation, and what's going on.

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I might only have 32 seconds to help

somebody, so then I have to kind of

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figure it out real quick the best

way to help that person individually.

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Joshua: I've heard of CPT.

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I've actually done that with my

therapist, and I've actually had

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on the show a therapist that kind

of walked us through some of those

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aspects, but you said something about

EFT tapping, if I understood you.

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Could you describe for our audience what

that is and what that process is involved?

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Bonnie: Yeah, well it's kind of like

acupuncture but without the needles or

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there's different points that you tap

on your head, above the eye, the side of

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the eye, below the eye, down here on the

chin sometimes like on the shoulder you

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know on the top of the head like that,

and it looks kind of weird sometimes,

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but it kind of makes you more relaxed.

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Sometimes, I'll sit here and I'll do this.

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I don't realize that i'm tapping,

because i'm doing like this, and then

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somebody's like, "Oh.", so sometimes

it's subconsciously that I'm doing

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that, or like, I'll be under the

table and I'll just be like tapping my

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arm or something like that, and that

helps relax you because what you're

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doing when you're tapping, you're

saying like negative things, and

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then you're saying positive things,

it's like, he's going around tapping.

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Even though I don't have a lot

of money right now, it's okay.

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Even though I'm not exactly where I

want to live, it's okay, and then,

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after a couple minutes, you go,

now I am going to make more money.

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Now I am going to be living in

a place that I want to live in.

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Now I'm going to be doing what I

want to do with my job, so, it's

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kind of like that because they say

you have to get rid of the negative

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to start the positive, you know.

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Get rid of all the junk.

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Cleanse yourself of all

the junk in your body.

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Cleanse yourself of all the junk in

your mind, and start all over again so

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it's great to have different modalities.

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Some people totally specialize in one,

and some people kind of do it right.

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It's kind of like a doctor.

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Your general practitioner can do a little

bit of everything, but then sometimes

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you need the specialist that really

goes deep down with stuff, so, right

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now, I'm a little more of a generalist,

but I am working on figuring out what

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I want to do the most and probably the

CBT, the cognitive behavioral therapy.

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That's probably what I'm going to work

on the most so I am really getting into

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that and learning NLP and stuff like

that, just try to make people kind of

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change their thoughts a little bit about

stuff, and so you say stuff to people

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that, that makes a big difference, you

know, cause sometimes you might have to

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say something that's kind of negative,

but you want to try to be as positive

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as possible, so you're not always

like downgrading on people, you know.

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Joshua: That sounds like me on

a daily basis with this podcast.

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Maybe I should start doing

some tapping and be like, "I'm

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going to get more listeners.

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I am being more positive about this."

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Bonnie: Right.

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Joshua: And I'm kidding for my audience.

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I already love all of you and what you've

done to support this, so, but Bonnie,

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you started to talk about vision boards

and I want to revisit that subject

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matter because I've exposed some of my

clients to that technique too, and I've

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seen all kinds of different types of

ways in which you can do vision boards.

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I was wondering if you could talk a little

bit about what a vision board is for our

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audience, and then walk through maybe

some things that you typically do with

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your clients when it involves that, cause

you have an interesting approach to that

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involves colors and I thought you maybe

you could share some of that as well.

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Bonnie: Yes.

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Well, a vision board, it's, you can do

it online or actually physically do it.

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You just want to kind of think about what

it is you want your future to look like

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and you get different pictures and you get

words and put it on a big piece of paper

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or big piece of cardboard paper, and say

you want to eat healthier so you write

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the words "healthy eating.", and then you

could grab some pictures of salad or fish

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or something like that, and put that on

your vision board, or like if you want to

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take a cruise, go to that cruise website,

take off pictures of the cruise ship,

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and the onboard activities and the island

that they're going to, put that on there.

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If you want to just start being more

friendly or say, "I'm a friendly person.",

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then put a picture of their you smiling,

things like that, and then put that vision

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board on a place where you're going to

see it on a regular basis, and just when

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you wake up, kind of look at that and

say, "This is how I want the vision for

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my life to look like.", and you can't just

put pretty pictures up to look at every

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day, and you're going to be on the cruise

in eight months on your birthday, right?

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That's not going to happen.

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You have to do things to get you to that.

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You have to think of your why,

and this is why I want to do this.

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I want to live in a nicer house because

maybe you grew up in a really small

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house, and now you just want more space.

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I want to take a cruise, cause

I've never been on a cruise before,

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and it sounds really interesting.

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You know, things like that, and it's

like when you're doing things on a

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regular basis, it's what I'm doing

getting me to my future goals or not.

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You're not going to be doing stuff

every single day for your future goals.

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There's some days you just can't.

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You just don't.

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You just don't want to see.

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You just got to sit and spin, and

not really do a whole lot, but if you

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have future goals that you want to

reach, if you have a vision board,

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that's something tangible you can

look at, but why do I want to do this?

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Why do I want to do that?

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As a coach, I tell people, I'm kind

of like a two year old sometimes.

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I always ask them, "Why?"

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Dig in deep.

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"Why do you want to do this?

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Why do you want to do that?", and

eventually, we'll peel all the layers of

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the onions, and we'll get to exactly why

did you want to do what you want to do.

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Joshua: Yeah, and I was wondering if you

could talk a little bit about the colors,

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too; the wheel of colors, I should say,

because that's a little interesting.

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Bonnie: Yeah.

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That's the wheel of life, and it has

eight categories on it, and categories

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like personal development, money,

friendship, and the way I do it is

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I score it on a scale of 1 to 100,

and if you score a 20 percent or

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below, we color that section red.

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If you rate it 80 percent and above,

we color code that green, and if

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you rate it between 20% and 80%, we

color code that yellow, and then you

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can look at it and it's visual, and

you can see that, "Oh, of the eight

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categories, four of them are red.

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That's not good."

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You're not rating the things very

good, but on the other hand, you

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can look at it and say, "Hey.

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Six of the eight are green and

two of them are yellow, so I'm

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doing pretty good.", and stuff.

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Nothing on that's going to ever be a

hundred percent all the time for nobody

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at all, but you want to try to keep

it as high as possible, and that's

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visual too, because people like, "Well.

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How often should you do a vision board?"

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You can do it once a year, every three

months, every six months, whatever

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floats your boat, so to speak, and you

want to do it and then you can revisit

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it and you can say, "Hey, I might've

ranked this 40 percent a few months

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ago, but now it's 70%.", so you're

still in the yellow, but you ranked

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it much higher, so that's better.

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You know, and I ask specific questions

about each category, and then if you're

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rating it very low, why is it low?

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What do we need to improve, and if we're

rating it very high, why is it so high?

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What do we need to do to stay that

high, because I don't want to go

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from green to red in a couple months.

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That's not a good thing, you know?

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I've never had that happen with anybody.

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Everybody's always improved.

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Joshua: Do you check in with your

clients and actually ask them those

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questions as to why that goes back?

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Bonnie: Yes.

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I check in, and that program right

now is just like a two to three hour

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program where we do everything all

at once, and then we do a follow up,

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and then there's regular follow ups

to check in and see how is it going.

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Is there anything you might

want to change, or something not

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ranking as well as it was before?

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Do we need to work on something?

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In general, how is your life going,

and if it's going bad, what do

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I need to do to help you fix it?

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If it's going good, what do I

need to do to help you keep it at

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that level so you always are as

positive and as happy as you can be.

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Joshua: You have this five by five

formula that I was wondering if you

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could talk about a little bit too.

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Bonnie: Yes, that's my five by five

formula to a rock solid day, and

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that's five activities you can do in

the morning from one to five minutes

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each to start your day off rock solid.

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Part of my business is rock solid women's

empowerment coaching, so you hear me

318

:

say the words "rock solid" a lot, and my

five activities that I personally do is

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:

meditate, journal, practice gratitude,

deep breathing, and grounding yourself,

320

:

and you can do any of these as long

as you want, as short as you want.

321

:

I do challenge people to, when they

do the gratitude, to name five things

322

:

that they're grateful for every day,

and it's got to change every day.

323

:

I mean, you're grateful you woke up

this morning, but you got to be grateful

324

:

for other things on different days.

325

:

In general, how did your

night go last night?

326

:

Did you sleep well?

327

:

Did you not sleep well?

328

:

Do you remember what your dreams are?

329

:

How do you feel when you wake up?

330

:

The deep breathing, in through the

nose, hold it out through the mouth.

331

:

Try to fill your lungs up.

332

:

Grounding yourself.

333

:

Go outside and stand in bare feet,

and either it's like the sand, or the

334

:

grass, and look up towards the sun.

335

:

Don't look straight at the sun.

336

:

I don't want you to go blind; kind of

stretch yourself out, and you reach

337

:

like this up to the stars, so to speak,

and when you do that, it makes you

338

:

feel so much better, and meditation,

just kind of sit with yourself for one

339

:

or two minutes and just relax, try to

clear your mind as much as you can.

340

:

Try to get all the noise away from you

and just try to sit for a minute and

341

:

you know, how do I want my day to be

today, and what do I need to do to make

342

:

today, uh, a rock solid day, basically.

343

:

Joshua: Bonnie, the other thing that

I noticed about your bio is that you

344

:

have been on international podcasts.

345

:

You've also done some

summit speaking events.

346

:

I'm curious if that's helped you in

not only being a better coach to help

347

:

others, but how has that been able

to impact your style of coaching?

348

:

Bonnie: Yes, Joshua.

349

:

I do like being on different podcasts,

talking about a variety of subjects,

350

:

and I have been on different summits.

351

:

I usually do speak about women's

empowerment, about mindset, personal

352

:

development, gratitude, and when I'm on

different summits, it's usually a whole

353

:

bunch of different people that are guests

also, so I get to watch their interviews

354

:

and see what type of coach they are, and

how they help their clients, and then

355

:

just being on different types of podcasts

does get my name out there, and I get to

356

:

spread my story about what I do and how

I help people, and I get to learn about

357

:

what it is to be on the other side, cause

I may eventually start my own podcast,

358

:

or at least do basic interviews with

people, so it's cool to talk to people

359

:

and see how their setup is and stuff

like that and how they decide what kind

360

:

of podcasts that they want to have,

what kind of topics and the setups that

361

:

they do, and how they record them, and

release them, and all that kind of stuff.

362

:

I know it's a lot of work in the

background and stuff like that.

363

:

I just pop on to the Zoom link or

whichever link, and start talking

364

:

about what I want to talk about.

365

:

It's not that hard for me sometimes, but

filling out the application correctly is

366

:

also extremely important because you want

to add as much value as you can to the

367

:

podcast host so they will get a lot more

listeners and so they will get more people

368

:

interested in listening to their podcasts.

369

:

Joshua: You know, I had that thought

when I first started out, and it's

370

:

funny because I recently had a buddy

of mine that helped me to get started.

371

:

His name is Michael Dugan, and

Michael really emphasized with

372

:

me, it isn't just about the

followers because that will come.

373

:

It's about the people

that get to listen to it.

374

:

They get to grow, and I feel that I

have that sincere following from people

375

:

because of not just the guests that

I've had, but also the opportunity

376

:

to be able to learn so much, so

what you're saying is part of it.

377

:

I feel like the bigger part of it

is just being able to feel like you

378

:

are being enriched by what they are

sharing with you, and what you're able

379

:

to take from it, which speaking of

enrichment, you've been doing this-

380

:

I actually never asked you this.

381

:

How many years have you

been doing the coaching?

382

:

Bonnie: Not very long; really

only about two years or so.

383

:

I was a virtual assistant for a

while, and then I decided to go into

384

:

coaching and I've pivoted a little bit.

385

:

I was a mindset, life and gratitude

coach, and then I decided to go into

386

:

women's empowerment coaching with the

emphasis on the mindset and the personal

387

:

development, so it's basically kind of

the same thing, but just a little bit

388

:

different of an angle, so to speak.

389

:

Joshua: So same boat as me, just

recently starting out, I have my full

390

:

time job myself, so we're kind of in

this together, trying to figure things

391

:

out sometimes and being a business

owner, let alone trying to figure out

392

:

how these bigger picture aspects work

sometimes can be a little overwhelming.

393

:

I'm wondering for you, what has been

the most rewarding experience in these

394

:

last two years that you've had, whether

that's with a client, whether that is with

395

:

what you've achieved in your business.

396

:

I'm curious because I can list a few

things that I have in just my little

397

:

over a year doing this, but I always am

curious with somebody that is like minded,

398

:

trying to also navigate these channels.

399

:

What has it been for you?

400

:

Bonnie: It's been pretty rewarding.

401

:

I've been featured in a few magazines.

402

:

I was featured in a local magazine

last year as one of only six women

403

:

next door, and I got the print magazine

and I actually have it taped up in

404

:

a coffee shop that I frequent on a

regular basis and I actually have

405

:

autographed it to that coffee shop,

Panera Bread, and I was recognized by

406

:

somebody in there this morning, like,

"Bonnie, is that you in that magazine?"

407

:

I say, "Yeah.", so that makes me feel

really good that I'm reaching out

408

:

to people and people are recognizing

me and realizing that, "Hey, she

409

:

might be going through a really tough

time personally right now, but she's

410

:

impressionally, she's trying to really

keep it going and rock on.", so I'm proud

411

:

of myself for being able to do a lot

of different things and get my name out

412

:

internationally that I can help people.

413

:

Joshua: Yeah, and finding that

international recognition can be tough

414

:

because I feel that the coaching world,

quote unquote, is a little saturated

415

:

with these people that want to pretend

that they are, or they think that

416

:

they're peddling the right message,

when really, they're not, because it

417

:

might have been just from bad messaging.

418

:

It might have been from things that

they thought were the right things to

419

:

do, and what really irks me the most

is that I see these coaches that say,

420

:

"Well, you can make 6 or 7 figures if you

follow my formula and my format.", well,

421

:

no, I don't want to be just like you.

422

:

I want to be my unique self, so

I'm going to pave my own path.

423

:

Sure, there's a lot to learn in terms

of lessons that maybe you have along

424

:

the way, but it doesn't mean that you

have all the answers, so I'm curious,

425

:

are you one of those people that wants

to be a six, seven figure coach and then

426

:

trying to figure out what that means

by following someone else's footsteps?

427

:

I feel like you are paving your

own path from what you tell me.

428

:

Bonnie: No, I tell people all the time.

429

:

I always get people say, "Join

my $50,000 a year program.

430

:

I'll get you this much.", and I am more

service over selling, and I understand

431

:

that money is important because we all

need money for stuff; however, if people

432

:

approach me initially, just talking

about how much money they can help me

433

:

get to, or how much money they're making,

that kind of to a point turns me off.

434

:

Joshua: Yeah.

435

:

Bonnie: Everybody's different.

436

:

Some people like the lavish things,

and I don't need anything real fancy.

437

:

I just need a comfortable bed to sleep in.

438

:

My own private bathroom to use;

WiFi, refrigerator, microwave and

439

:

a desk, and that's all I need.

440

:

I don't need anything real fancy and I'm

just kind of plain, and I know people

441

:

that have a lot of money, and I don't

get jealous at all about that, because

442

:

they are busting their butt to get their

money, and they can spend it on whatever

443

:

they want, and eventually I'm going to

be able to be in the space for making

444

:

enough money to be able to do more

things, but I'm never going to be one

445

:

of those people that it would be nice

to be able to fly first class, you know.

446

:

Joshua: Treat yourself a

little bit from time to time.

447

:

Yeah.

448

:

Bonnie: Yeah.

449

:

I mean, I got to be able to treat

myself, but if I'm paying $1,000 a

450

:

night for a hotel room, boy, somebody

better be reading me a bedtime story,

451

:

better put a chocolate on my bed,

better give me a stuffed animal to

452

:

sleep with, and all that kind of stuff.

453

:

Joshua: Yeah.

454

:

Bonnie: That kind of

money and stuff, you know?

455

:

Joshua: Well, yeah.

456

:

Bonnie: Give me a bathroom to

sleep in and stuff, you know?

457

:

Joshua: Yeah.

458

:

I don't know about them tucking me into

my own hotel bed, but a lot of the things

459

:

that you said sound appealing in itself.

460

:

Bonnie: Yeah.

461

:

Yeah.

462

:

Joshua: Bonnie, we're pretty much at the

end of time, but before we ask you to give

463

:

a little bit of a pitch about yourself if

people want to reach out to you, I have

464

:

this final question and it is about what

you just said, is that you said it's about

465

:

service over selling, so what is it that

you want to leave my listeners with today

466

:

when it relates to being able to provide

a service to others, because I feel like

467

:

in this world, we often forget that it

isn't always about necessarily making

468

:

that quick buck, but it's about being able

to pave it with good intentions forward,

469

:

but not to jade what you're about to say.

470

:

I feel like that's sort of my

mantra, so what's your mantra

471

:

with that as we close out?

472

:

Bonnie: You know, just serve people

to the best of your ability, and try

473

:

to help them out as much as you can.

474

:

It's like a ripple effect.

475

:

If I help 10 people, who help 10 people,

who help 10 people, I can only do so

476

:

much with one person, but I can get the

word out about how I help people, and I

477

:

want people to be motivated and inspired

by me, because the truth of the matter

478

:

right now, Joshua, is I am homeless, and

I've been homeless for almost two years,

479

:

and I am still doing all of these things

while being homeless, so my question to

480

:

a lot of people is, what is your excuse?

481

:

When I'm sleeping on concrete every

single night and I've got osteoarthritis

482

:

in my knees, and I can barely walk

half the time anyway, and then that's

483

:

causing even more problems, so I'm

not getting a lot of sleep at night.

484

:

I'm always exhausted.

485

:

I'm not really eating properly because

I have a microwave at my disposal

486

:

I can use during the daytime at

the coffee shop, but there's only

487

:

so many things I can put in there.

488

:

I can't be putting popcorn in there

and making the place smell like popcorn

489

:

the rest of the day and stuff like

that, but look, I've got a whole lot

490

:

of things going against me like we

talked earlier, I've been bullied.

491

:

I've dealt with new

death of family members.

492

:

I've dealt with domestic violence.

493

:

I've dealt with anxiety, depression,

PTSD, and add on top of that, being

494

:

homeless, and then on top of that, being

hungry all the time, and being exhausted

495

:

all the time, and being this, that,

and the other all the time, but I still

496

:

get up, very early in the morning, and

spend my days helping other people as

497

:

much as I can, setting up podcasts like

this, setting up summits, setting up

498

:

this, that, and the other, and I could

be the one sitting in the corner crying,

499

:

but is that going to do me any good?

500

:

If you're going to be a Debbie Downer

all the time, people aren't going to

501

:

want to hang out with you, so that's why

I strive to help other people, because

502

:

I don't want people to feel like me.

503

:

I don't want people to feel like

they're invisible and nobody

504

:

gives a crap about them, and, "Oh.

505

:

You're homeless.

506

:

You deserve to be homeless.

507

:

Why don't you get a job?

508

:

Why don't you do this?

509

:

Why don't you do that?"

510

:

Why don't you be in my position

and see it's a vicious cycle

511

:

with a lot of different things.

512

:

I found out last week that my bank

account got closed down because I don't

513

:

have a actual address that I live at.

514

:

I have a box at a UPS store

and then it's like, "Okay.

515

:

Well, if I had a hotel to stay in for

a while, I can use that address, but

516

:

I need the money that was in the bank

account to pay for the hotel to get

517

:

the address to get this, to get that.",

so I'm like, okay, let's just try to

518

:

figure something out, so I ended up.

519

:

Deciding to have a PayPal fundraiser that

for one week, just try to get some money

520

:

so I can at least get a roof over my head

for at least a couple of days, a couple

521

:

of weeks, so I can have some privacy so

I can have some nice and quiet time so

522

:

I can be able to sleep undisturbed in a

nice bed and not sleep on the concrete.

523

:

I hate to ask people for money, but

it's like at this point, all these

524

:

different things going on, I have

to do something, so it's like, "Hey.

525

:

I am homeless, but I still try to do the

best I can under my conditions.", and when

526

:

other people kind of say, "Oh, I didn't

get out of sleep last night because my

527

:

dog kept barking.", it's like, I don't get

sleep because I am sleeping on concrete.

528

:

B, there's lights going on all the time.

529

:

C, there's a hospital a half a

mile away, so five or six times

530

:

a night, the sirens going by.

531

:

I don't know what your excuse

is, but you do that one night.

532

:

I do this every single night, and

I'm really trying hard to get out of

533

:

being homeless because honestly, the

February 21st will be two years and

534

:

I'm homeless, and my mom's birthday

is February 20th, and I want to give

535

:

my mom a really cool birthday present.

536

:

I have a place to stay and I've been

able to, here and there, get a hotel,

537

:

to get an Airbnb, or get a hostel

for a little while, but if I could

538

:

get a place for like at least a month

where I have total privacy, can do

539

:

what I want, get plenty of sleep.

540

:

How many things do you

think I can really do?

541

:

I could totally explode

myself and my business.

542

:

I just need to have the money to

get the roof over their head to get

543

:

the business going, but the business

needs to be making the money to get

544

:

through, so it's like I said, I don't

know where the top part is or what

545

:

the bottom part is for that, you know?

546

:

Joshua: Wow.

547

:

I had no idea when we set this up, or even

talked, that you have been experiencing

548

:

that for two years, so first off, kudos

to you to have a mindset like yours.

549

:

That's rock solid in itself, so

definitely bon voyage to anybody else

550

:

that says that they have it tough.

551

:

I mean, I feel that I'm humbled by what

you said because after this, I'm going to

552

:

hang up my headphones, and I can go home

to a warm place, and you don't have that

553

:

right now, and that makes me feel sad,

but at the same time, what warms my heart

554

:

is that you're not beaten down by this.

555

:

You are so much stronger because of

just wanting to keep pushing forward,

556

:

and for those that ever thought

that it's about, "Oh, well, she just

557

:

needs to try more.", or, "She just

needs to do a little bit better."

558

:

That isn't what this has been about,

and for many people, homelessness

559

:

isn't because of something

that is going on in their life.

560

:

It might be going on in their life,

but that isn't the sole cause of it.

561

:

It's all kinds of other things.

562

:

Bonnie: Right.

563

:

Joshua: But you inspire me, Bonnie-

564

:

Bonnie: Thank you.

565

:

Joshua: For wanting to push forward.

566

:

You really do.

567

:

I really mean that, and you open my eyes

to why this is important for me to have

568

:

people like you on the show, to be able

to share your story, and to also know

569

:

that there is hope, so, with that said,

I want to give you the last few minutes.

570

:

If anybody's interested in contacting

you, maybe they even want to help you out.

571

:

I would love to give you that opportunity

to pitch to my audience anybody that

572

:

is willing to help you, what they

would be able to do to be able to

573

:

accomplish that, so I'll give you those

these last few minutes to do that.

574

:

Bonnie: Well, you know, really what

I need the most, I have my different

575

:

programs and working on getting a

website so everything is all in one spot.

576

:

If somebody is interested in having me

on their podcast or join their summit,

577

:

they can contact me, and if they just

want to send me a private message saying,

578

:

"Hey, I heard you on Josh's podcast,

and before I was feeling this way, and

579

:

then after listening to you talk after

that 45 minutes to an hour, this is

580

:

how I was feeling.", that's going to be

something that's going to make me feel

581

:

really good because I know that I'm

connecting with people with my story with

582

:

what goes on, and I'm going to write a

book eventually, and it's going to be

583

:

called the Rock Bottom To Rock Solid.

584

:

I am at rock bottom now, but I'm going

to be a rock solid pretty soon, and I

585

:

remember who was there for me when I was

down, and I'm going to remember who's

586

:

going to be there for me when I'm up,

and just because somebody isn't doing as

587

:

good as you right now doesn't make them

a bad person, and anybody can be in this

588

:

position at any time, and it's not too

easy as long as you just go get a job.

589

:

I have such bad knees that I was told

I may need to have both knees replaced

590

:

by the time I'm 60, and that's August

of this year, so that's a vicious cycle

591

:

with that too, and there's help a little

bit here and there, but there's not

592

:

that much, and people keep thinking

there's a lot of stuff that's helpful.

593

:

There's not, and don't you think I know

it goes on in the state that I've lived

594

:

in for 50 plus years, and in the county

that I've lived in for over 10 years?

595

:

I know where help is, and I've done as

much as I can, and sometimes you fill out

596

:

applications for certain things, and it

takes them six months to get back to you.

597

:

That's nothing I can do.

598

:

I've done everything I can do.

599

:

Now I'm waiting on other people to do

stuff, but I'm not going to sit in a

600

:

corner and wait for somebody to say, "Hey.

601

:

We're going to give you disability.

602

:

We're going to give you social security.

603

:

We're going to give you

free knee replacements."

604

:

I'm not waiting for that.

605

:

I'm doing my own stuff, and when I

get those phone calls, we get those

606

:

emails saying, "We're going to schedule

you for something like this.", or,

607

:

"We're going to start giving you this

amount of money.", then that's fine.

608

:

I'm trying to do it all on my own and

just have people sign up for my programs.

609

:

I hope that when this comes

out, I'm in a much better spot.

610

:

Well, we'll see about that, but all

I'm asking for is for respect, and

611

:

just the understanding and don't be

looking down on me because I'm homeless.

612

:

It doesn't define me.

613

:

That's just my situation, and if you

ever get in this situation, I guarantee

614

:

you'll be calling me and saying, "Bonnie.

615

:

Oh my God, I'm homeless.

616

:

What do I do?", and I don't really want

to be that person that has to help a lot

617

:

of other people that are in this position.

618

:

I don't want to see anybody be homeless.

619

:

There's very few people that deserve

this, and even if I was a drug addict,

620

:

or even if I was an alcoholic, which

I'm not, I'm still somebody's sister.

621

:

I'm still somebody's daughter.

622

:

I'm still somebody's aunt, and

I'm still somebody's great aunt.

623

:

How would you want your sister,

your brother, your whomever, treated

624

:

bad because they're homeless?

625

:

Would you want somebody to treat you like

that or somebody you love like that, so

626

:

put the shoe on the other foot, and just

don't stick your nose up in the air,

627

:

thinking you're greater than everybody

else, because when we die, our coffin is

628

:

the exact same size, unless you're a real

big person, then you're going to have

629

:

a bigger coffin, and that's about it.

630

:

You're not going to be buried in this

big old house you have, or this really

631

:

nice car and stuff like that, you know.

632

:

Joshua: You have all my respect, and you

have the respect of my listeners, because

633

:

everything that I've ever wanted to

start this show about was about the fact

634

:

that I want people to feel like they're

respected, so there's no disrespect here,

635

:

and as a matter of fact, it gives me even

more respect for the fact that you have an

636

:

experience that I cannot hold a candle to.

637

:

I have never experienced

homelessness, and I hope that I don't.

638

:

I've come close, and I don't even tell

some of my close friends this, but I

639

:

have come very close to losing it all

because of some of the things that I've

640

:

been, but for some reason, for some other

part of what's been going on, I don't

641

:

know why, but sometimes it just always

works out, but it means the same thing

642

:

for you is that there is a time, there

is a place, it will work out for you,

643

:

and for all those reasons, Bonnie, thank

you for being on Speaking From The Heart.

644

:

Thank you for not only being a

coach to others, but also being

645

:

a coach to me because I certainly

learned something from you today.

646

:

Bonnie: Thanks a lot, Josh.

647

:

I really do appreciate being on Speaking

From The Heart, and I really did speak

648

:

from the heart, so I hope that when people

listen to this, they are inspired and

649

:

motivated by me, and by you, and they

go out and just do what they want to do,

650

:

and don't be chained by the shackles in

your mind from what happened in the past.

651

:

Say, "Bon Voyage!"

652

:

to all those shackles in your mind.

653

:

Joshua: Bon voyage to a lot of

those different things, for sure.

654

:

Thank you again, Bonnie.

655

:

Bonnie: All right.

656

:

Thank you, Josh.

657

:

Joshua: I want to thank Bonnie for being

part of the show, but more importantly,

658

:

sharing the fact that she has been

through so much to get to where she is,

659

:

especially right at the end of her story,

which was quite a shocker to me, even

660

:

when I was interviewing because I had

no idea about this, nor did she ever say

661

:

anything until the very end, but I don't

think it was saying it, more than it

662

:

was about actually admitting that maybe

there is some other things that really

663

:

motivate her to keep pushing forward.

664

:

Let's face it.

665

:

We all have different motivations in

which we are able to work with others

666

:

based on what we have as a background, but

Bonnie's story in itself, once I realized

667

:

this towards the end of this interview,

it made me put in perspective why it's

668

:

so important to help others, even with

having that pro-type attitude that we

669

:

talked about, so how do we create that

engagement within us to address that?

670

:

How can we even move others to be able to

do that so that they can walk a straight

671

:

line, as opposed to a wavy, crooked

line that sometimes life throws at us?

672

:

Now, I'm not saying either that being

able to walk through those lines,

673

:

or even walk through those difficult

journeys means that you should be taking

674

:

a break, or even letting that even pass

by for that matter, because sometimes

675

:

walking that wavy line can help us grow.

676

:

It allows us to stretch outside the

straight line that we've always walked

677

:

on, but if we really want to remain

focused on some of the things that help

678

:

us to move that needle forward, or move

that goal forward for that matter, we

679

:

have to look at how those wavy lines

and even those straight lines all align.

680

:

Straight lines sometimes in themselves

need to be available so that we can

681

:

keep on seeing that path that is right

in front of us., Although sometimes

682

:

the fog, or even the light that even

illuminates it, prevents us from

683

:

being able to really see that as well.

684

:

What can we do to set goals?

685

:

What can we do to be able to move

some of those aspects forward?

686

:

How do we rock the world by switching

our thoughts, and our feelings,

687

:

and our emotions of what's involved

into a more positive mindset?

688

:

Well, I think that Bonnie

shared a lot of that today.

689

:

It's just about really looking at

it from a different perspective.

690

:

It doesn't mean, though,

that you lose sight of it.

691

:

It doesn't mean that you keep thinking

that nothing's going to ever change.

692

:

It means actually looking at what

things are happening with your mindset.

693

:

Are you grateful for the

things that are involved?

694

:

Are you happy with the personal

development that you've been channeling?

695

:

More importantly, is there a connection

between not just your mind, but your

696

:

body as well, in order for you to

understand the mere importance of not

697

:

just your body, learning how to evolve

not just expanding your thought process

698

:

not just changing your mindset, but more

importantly, how are you going to be

699

:

able to get from one point to the other?

700

:

How can we switch that thought?

701

:

How can we turn on that light switch,

or even flip off a light switch for

702

:

that matter, of those codes that

our body is shooting towards us,

703

:

whether it's stress or an anxiety that

tingles throughout our arms and legs?

704

:

How can we relax, provide various forms

of engagement, whether that's through

705

:

tapping or breathing or growing in

areas that normally you don't feel

706

:

like you should be involved in, but yet

you need to be involved in so that you

707

:

can continue to move in that direction

that you always wanted to go in.

708

:

Let's be real.

709

:

Vision boards, which is something

that I even use in some of my coaching

710

:

practices, really involve not just looking

at cut out pictures of magazines, or

711

:

even some of the items that are laying

around your house as even Bonnie's

712

:

talked about, but it's really describing

what you want to create in your life.

713

:

What do you want to achieve as

that ultimate vision of yourself?

714

:

Clients that I have do this exercise

really help to not only learn more about

715

:

what they have inside themselves that

is really dormant, or oftentimes not

716

:

thought about, but it creates a vision

for what it is to be the real person,

717

:

their first name and last name included,

but yet, you have to understand, for

718

:

some people that are willing to do this,

it means actually staying committed

719

:

towards the end goal, regardless

of what you might face, and that is

720

:

really the biggest challenge in itself.

721

:

When we look at personal development,

when we look at life in general,

722

:

how many times does it need to be

done before it actually gets done?

723

:

That ultimate goal that we wanted

to achieve; why do we have to

724

:

do all these extra small things

that are involved with it?

725

:

More importantly, what can

we do to just overcome?

726

:

Why can't we always just be on that

straight path, instead of walking

727

:

all over the place in wavy lines?

728

:

That's easier said than done, but yet,

at the same time, that's why we have

729

:

exercises like meditation, yoga, getting

yourself away from the environment

730

:

that you're in that is oftentimes not

allowing you to unlock that creativity.

731

:

Just changing your scenery can make all

the difference, but to be able to fit into

732

:

this other side, this other opportunity

that we have inside of ourselves means

733

:

that we have to talk about what we need

to talk about, whether we're facing

734

:

that with a coach that is completely

impartial to it, or it's something

735

:

else, but you have to be able to have

the bare essentials to be able to do

736

:

so, and sometimes, the people that you

think are really having it all together,

737

:

oftentimes lack the bare essentials.

738

:

It's so uncanny.

739

:

Somebody like this incredible woman

who's homeless, who has been fighting

740

:

her way through life, no matter

what struggles there have been,

741

:

has been able to even help others.

742

:

Now if that isn't a heart of gold, and

that isn't anybody that you ever thought

743

:

of in your life that maybe hasn't been

able to be there for you regardless

744

:

of what you've tried to do to get them

involved, I think that you need to talk

745

:

to this lady and see what she's all about,

because she puts service over selling.

746

:

She gets where she needs to go,

even with the rock bottom, rock

747

:

solid philosophy that she has.

748

:

She has to keep pushing herself forward

no matter what struggles may lie ahead.

749

:

I

750

:

mentioned earlier about how this episode

was a little bit of a technical struggle.

751

:

Matter of fact, Bonnie recorded this

at a library where she was able to

752

:

get free Wi Fi access; be able to

have access to a computer to be able

753

:

to even do this, because she relies

more on a cell phone to do everything

754

:

that she ever needs to do in her life.

755

:

Because that's all she

really has at the moment.

756

:

Now, if you're interested in reaching

out and contacting her, feel free!

757

:

Her information's in the episode

notes, so you can do that.

758

:

I'm sure she'd be grateful for the

donations that you would give her, so

759

:

that she could get back on her feet,

but that's really what this is about.

760

:

Community.

761

:

Building that.

762

:

Growing that.

763

:

Investing in it, and no matter what way

you might look at it, even if you have

764

:

a five by five formula, or you have a

joy for the world in which you want to

765

:

live in, in a completely different way,

just remember that there are people that

766

:

don't even have the bare essentials,

let alone even free Wi-Fi for that

767

:

matter, to be able to access some of

the vast resources that, even across

768

:

the world, many people don't even get

the chance or the opportunity to enjoy

769

:

because of their socioeconomic status.

770

:

You know, on this show, I've always

believed that everybody has a voice,

771

:

but this really takes a whole new level

of responsibility today in what I have

772

:

said, and what I've even interviewed with

Bonnie, being a coach herself, which, even

773

:

with all that said, I don't have pity.

774

:

More so, I have hope for her.

775

:

I have opportunity that I see in her.

776

:

I believe in everything that she is able

to do because of her perspective, and

777

:

as I've always said about my coaches

on this show, it's about what we bring

778

:

as a different perspective based on our

life, personal, business, professional

779

:

experiences, regardless of what it is.

780

:

Bonnie has a leg up on me when

it comes to having that plight

781

:

of homelessness for that matter.

782

:

The next time that you feel that

you have to shake the core of your

783

:

world in order to get to a different

direction, ask yourself if it's really

784

:

shaking it to the very foundation.

785

:

If it's really testing your faith, your

limited ability to be able to grow in

786

:

vast different ways, because if you could

switch our feelings and our thoughts

787

:

into something that we could really

be negative about, but yet change our

788

:

thoughts to be more positive, to be more

encouraging, to be more thoughtful about

789

:

the ways in which we're helping others.

790

:

If we can be more pro about what we

are able to do, imagine what we can do

791

:

for others, just like my guest today.

792

:

There's been a lot of things that I

have been through in my life, but I

793

:

have to say homelessness is one of the

biggest struggles in this community

794

:

that not only I live in here in South

Central PA, but I know across the United

795

:

States for that matter, and it's only

grown worse as time has gone on, so

796

:

I have these words of encouragement

for those that are out there.

797

:

First off, there are a lot

of resources available.

798

:

If you're not sure where to turn to, reach

out to me: podcast@yourspeakingvoice.biz.

799

:

I don't care where you live.

800

:

We'll figure it out.

801

:

I'll put you in the right connection, I'll

put you in the right place, especially

802

:

with all the numerous people that I have

been able to meet, not just because of

803

:

Speaking From The Heart, but because of

my business, Your Speaking Voice LLC.

804

:

That's number one.

805

:

Number two: If somebody like Bonnie

can have such a positive mindset and

806

:

be able to help others, no matter

what she has going on in her life,

807

:

that means that there is hope for you,

and that no matter what circumstances

808

:

have put you there in the first place,

even if it's your own mental health.

809

:

Know that there's always excellent

opportunities for you, and there are

810

:

ways that we can get you involved, right

back from square one, but my final thing

811

:

that I want to say to you is that no

matter what way you look at it, no matter

812

:

which way it might be where you might

be despondent because of how people have

813

:

ridiculed you, or put you down, or it

might have been something else completely

814

:

different, whether it's related to a

job loss, medical issues, or something

815

:

else, just know that there are some

good people in this world, and they're

816

:

willing to help you no matter what.

817

:

They'll figure out a way, even if they

can't do it themselves, because no

818

:

matter how many times it takes to get it

done, it's about the chance that you can

819

:

overcome it that really matters the most,

so no matter if you're homeless or not,

820

:

I want you to know that you are the hope.

821

:

You are the world for some of these people

that need it the most, and you might

822

:

have some valuable resources, which for

others, might be just the bare essentials

823

:

they need to keep moving forward.

824

:

Thanks for listening to episode

number 128 of Speaking From the

825

:

Heart, and I look forward to

hearing from your heart, very soon.

826

:

Outro: Thanks for listening.

827

:

For more information about our podcast

and future shows, search for Speaking From

828

:

The Heart to subscribe and be notified

wherever you listen to your podcasts.

829

:

Visit us at www.yourspeakingvoice.biz

for more information about potential

830

:

services that can help you create

the best version of yourself.

831

:

See you next time.

About the Podcast

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About your host

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Joshua Smith

Joshua D. Smith is the Owner and Founder of Your Speaking Voice, a life coaching, business coaching, and public speaking company based in Carlisle, PA. Serving clients across the world, Joshua got his start in personal/professional development and public speaking in April of 2012 through his extensive involvement in an educational non-profit organization called Toastmasters International.

Toastmasters International operates clubs both domestically and internationally that focus on teaching leadership, development, and public speaking skills. Joshua quickly excelled in Toastmasters International and found that he had a passion for leadership and helping others find their confidence and their true "speaking voice". Joshua has held all club officer roles and most District level positions in Toastmasters International and belongs to numerous clubs throughout the organization. Joshua has also been recognized as two-time Distinguished Toastmaster, the highest award the organization bestows for achievement in leadership and communication.

Outside of his community involvement, education is something that Joshua has always taken great pride in. His academic achievements include a number of degrees from Alvernia and Shippensburg University. He earned a Bachelor's degree in political science and communications from Alvernia in 2009, a masters of business administration from Alvernia in 2010, and later a masters in public administration from Shippensburg in 2014.

In the professional world, Joshua has held multiple positions with the Commonwealth of Pennsylvania for over 14 years which includes a variety of data analytics, procurement, budgeting, business process improvement (IT and non-IT), legal compliance, and working with the blind. He has applied his public speaking and development skills in the professional world to tackle numerous public speaking engagements and presentations from all levels of the organization, including executive management.

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